Seller News: January 2026
Start the new year with important updates to help your business
Start the new year with important updates to help your business
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Buyer reported an item had not arrived, then asked eBay to step in. Yes, I made sure to update tracking details, but at the end of the day, I can't force USPS to deliver something.eBay refunded them in full, and if I look at the order earning page, i...
Due to a appeal
Recently sold two items about 6 weeks ago, for $1800 total. Rarely use my eBay account and I didn’t know it was tied to an old email. Buyer messaged me that there was no brackets upon receipt, however, I never received the message. No where in the li...
I have an order that looks like it will not be delivered in time to meet the buyer's expectations. No INR case has been opened yet. I have been communicating with the buyer via eBay messages. I initiated a USPS search request on December 10th and sha...
June 10th through 20th. Listed around 75, 1982 Toyota parts (not sold any of those parts in awhile)End of June: Went through a whole shelf of old speakers and got 25 or so listings (been awhile since any sold)1st half of July: Listed about 250, 1995 ...
You know typically how when the same buyer leaves multiple feedback comments for a seller within the same calendar week (Monday-Sunday, PT), it all counts as one single feedback point towards the seller's score. What happens if say the automated syst...
I sold something on eBay and the buyer returned it completely cut up and take apart and now unusable whatsoever and I the seller am screwed out of $980 and they won’t do anything about it. I’ve contacted them hundreds of times through Facebook and In...
I am selling an iPhone to a customer who contacted me on eBay. He said he would send me the money on PayPal before I ship it out. The money is pending and I will call PayPal to see when the money will fund/clear and be okay to ship. The customer is n...
Very part time seller here, last month earnings $1944.76, so I checked my bank statement, to find a total deposited by Ebay of $187.70 WHAT, so after a lot of searching found I had been charged a total of 80 different charges on one item that sold fo...
In the olden times, if you didn't get feedback from a customer, you did without and it was frustrating not to get credit for the effort. The new system will give you positive feedback automatically, if the customer does not respond within a certain a...
Our family runs 3 eBay accounts. This is the main one. The past 31 days here have been the worst in months. Almost nothing the past week. Funnily enough, our newest account, which usually only gets about one order a month (if that) for very similar p...
I'm a new seller, and hadn't realised how strict ebay were about postage times. I've sold around 100 items, and some of them were shipped past their deadlines. I had a couple of experiences where the item I had sold was either broken or I couldn't fi...
Q5 is the name given to the period between Dec 26th and the Jan 1st, or, depending on who you are talking to, the end of January. If you've been selling for a while, what has your experience been with this time period? Do you usually have strong sale...
I sold an item without a box. I put in the description it did not have the box.The photos did not show a box.Buyer gets it, starts a return with the message "this was supposed to have the box".Tried reaching out to them to ask why they thought that, ...
A few weeks ago I learned that my sellers account was now below standard and I’m sure everyone knows what that means. I had someone close to me take a bit of my inventory, unfortunately being new to eBay, I didn’t realize I could of spoken with the b...
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