Selling

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ebay Search Changes

I've been noticing some of these things. Anyone else? https://www.ecommercebytes.com/C/blog/blog.pl?/pl/2025/12/1765252650.html

Sending Items VIa Snail mail with a stamp and No Tracking only effects "Top Seller", right?>

From what I understand, items that are sent without tracking only effect a sellers ability to be listed as a "Top Seller" right? I know it's not advised and can potentially lead to INR cases but I needed to know what the "penalties" are, and what tha...

Buyer did not specify desired product.

I had a purchase of an item of which I have several variations. The buyer did not specify which one. I have messaged the buyer three times with no reply. How do I resolve this as my shipping deadline is today!

Request for Final Review & Reinstatement of My eBay Seller Account

Subject: Urgent Help Needed: My eBay Account is RestrictedHello eBay Community,I’m reaching out because my eBay account has recently been restricted, and I’m unsure of the reason. I have always followed eBay policies and maintained 100% positive feed...

How to refund money because of combined shipping

I sold 2 items to same person so I decided to combine shipping. They already paid for each item. I looked at help section but I don’t understand it. I got a new box and weight for both items and bought label. It says to go to my seller hub to the dro...

sellers promotion

I have been a top seller for a number of years. receiving all perks.I was stuck in DC had a few items to post so items were late. I informed each buyer who were fine with that. but got penalized. I still have a 100% feedback rating with a few thousan...

Undeserved restriction because of “eBay policy regulation”

I have spent hours trying to get an explanation for this restriction. So far, I’ve been caught in a fatal loop. Although I’ve been a member of eBay since 1989, I am new at selling.

Does a human work in EBay customer service?

I’ve had $800 on hold by eBay for going on 6 months, I’ve reached out to every possible “person” I can . I have a red banner that instructs me to either put a debit card or a bank account on file in order to get my funds, but neither will work. Unfor...

Resolved! Unable to cancel order for non-payment

I have a auction buyer that has not payed in 5 days and cannot cancel the order for non-payment. When I try to cancel the order through order details, I receive the message: The buyer has more time to shop with you and pay. You can choose "Buyer hasn...

Another NO SALES Thread, See You At Marketplace, Folks! =)

'Twas two weeks before Xmas and my backup account (which I started this year) is outselling my main account (this one). Hmm.Coming up for air after listing all my high-end stuff on FB. It's really just as well, because if I sell any of it there, it c...

Why does ebay ask for feedback on a customer cancelled sale?

What's the point of it and do you leave it?

Is eBay's £5 off app purchase affecting the seller?

Hi, quick question, Seller has an item listed for £130, I messaged and he said he would accept a £115 offer, eBay then notified me that if I made a purchase through the app it would deduct £5, so I made the offer of £115 with the coupon applied and t...

[Edited by Moderator]. Buyer just purchased a coat from me. No feedback. No negotiation.

This buyer purchased my item but I never got an offer from them. Just purchased the item at a very low price and there is no info or feedback on them. Any advise.

I have been getting an error message for a week when trying to get an eBay call back.

Everytime I try to request a callback from eBay using the chat with the automated assistant I get the error message: "Sorry, we're having technical difficulties. If you try again, I should be able to help you, or you can search online help" This has ...

User Not Found - Trying to Respond to a Customer Message

Hello, I've been trying to respond to a few customer messages we received over the weekend but since yesterday , whenever I click send there's an error code that says "User Not Found". But when i check the customer's profile it's still there.What cou...