Selling

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Do promoted listings actually increase visibility ???

Well.... I guess so !!! (Graph after turning off promoted listings.)

Units sold no longer visible on listings compared to units available?

Wondering if others are experiencing the same thing here where it used to say how many units available vs. how many sold on listings? This was rather helpful in getting a quick look at success of a listing for myself and wondering if anyone else shar...

SALES HAVE COLLAPSED (DUE TO ELECTION?)

I have always noticed a sharp decline in sales just before presidential elections, but this time it is catastrophic......I'm getting no sales at all. Are other sellers having the same experience?

Shipping charges

Why was I charged for shipping charges when the buyer was also charged for shipping charges?

Resolved! Ship by Saturday

I am getting older, I admit, but I do not recall ever having been asked to ship on a Saturday. (I do ship same day / within 24 hours, and will ship today.) Is this something new, or am I just not remembering an established eBay policy notification?

Listing tool is broken when it comes to adding details for a graded trading card

Attempted to re-list several graded trading cards that did not recently sell. I received a red alert that some information was in error. When looking at the error, it indicated that I needed to choose a grade for the card under the Condition details....

Buyer claiming defects with new watch

I sold a new (without tags) collectible watch to a buyer over seas. Buyer is claiming defects which I never saw. Buyer has been demanding since purchase and I’m feel like I’m being scammed. I’m new to selling internationally and need advice on how to...

Editing Variation Listing from Single to Dual Attribute

I’m currently managing a variation listing that uses only one attribute (Quantity), and I’m considering updating it to include two attributes (Quantity+ Size) to better reflect product options.Before proceeding, I have a couple of questions I hope yo...

Resolved! Buyer tring to return a card the is damaged after he tried to crack the psa slab

I recent sold a psa 9 card to someone in New York. It was placed in a box and bubble wrapped. I have sold hundreds like this. The buyer is trying to return the card because the slab is cracked all over. The pictures he sent suggest he tried to crack ...

Resolved! Vinyl Record Sellers

I sell 45 RPM records on eBay. Have any other sellers noticed a giant reduction in the number of views, watchers and buyers in the past two months? My listings are exactly as they were when I was selling 20-30 records a month. In the month of March, ...

account will remain indefinitely restricted from selling! HELP

I am reaching out regarding our eBay account (username: cardmasters_au), which has been permanently restricted from selling. We are extremely disappointed and frustrated by the handling of this situation, particularly given our long-standing commitme...

The cost of doing business online...

I just got a return request on a bag of Dole Plantation candy.Reason: Doesn't work or defective.No other info.As curious as I am about what exactly the problem is, how much time should I spend trying to ascertain this information from the buyer? It's...

Resolved! Do I have to refund?

I sold something and shipped it with tracking. The buyer after a few days wanted to know where it was. The P.O. services like everything else is getting slashed so it is getting slower and will get a lot slower. Hoping eBay will realize this is not t...

Help close the deal by sending targeted offers to interested buyers.

This question is for eBay Store operators. There is a page that allows one to send offers to targeted buyers. On several of our listings you can send offers but the item has not had any views. If the item listed has not had any views, who receives th...

eBay seems to have deleted 10,000 - 15,000 of my feedback that was more than 2 years old

Hi folks- I've been active on eBay as a buyer and seller for 25+ years. About 2 days ago I noticed that the total amount of feedback I've received dropped from 15,000+ to 5000 and the feedback I've left for others dropped from 25,000+ to 11,000. I ch...