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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Buyer accidentally accepted my counteroffer

I had a buyer accidentally accept my counteroffer and wants me to cancel his offer. How do I do that. Never had this happen before

Liting not working

To maintain a safe trading environment, eBay places limits on the number of categories sellers can list in. Currently, you do not have required permission to sell in this category.

Resolved! How to turn off Promoted Listings?

Hi All, I have Promoted Listings turned on. Just trying to clear out some records before I close this account's store down and migrate my listings to my other account. How do I switch off the Promoted Listings function? I can't figure it out!

WARNING: there is ZERO customer service available for issues with the new international shipping

I’ve had an international return open since October 1. I’ve had many issues that I’ve needed to deal with regarding this. Just so everyone knows I’ve called and chatted with eBay about 20 times for this issue, and NONE of the customer service represe...

"I thought I was buying the last one."

A customer buys an item from me. The listing shows he was buying the last one.After the sale, I realized I have more in stock and raised the quantity. Then I get a message from the customer saying "I thought I was buying the last one?".I can't really...

is ebay forcing promoted listings

ok, what is your opinion sellers. is ebay blocking sales till sellers opt in to promoted listings? i myself say they are.

Ebay reports conflicting amounts earned!

So what is it? $26.72 or $18.99? A huge difference! This is what ebay reports on sale:This is also what ebay reports on sale:

Money on hold

Buyer wants a refund but money is on hold

Buyers using a mail drop or freight forwarder to circumvent my "Opt Out" of international shipping

Beware! I am OPTED OUT of eBay's new international shipping, but I was charged an additional 1.3% selling fee because the buyer's registered address was in France.International Fee Charged because the buyer’s registered address is in France. There wa...

Seller has 8 listings for the same item just titled differently Is this how to get around the rule?

Maybe this isnt the place to ask, but I got a warning for listing two of the same

Resolved! Inogen Oxygen Concentrator does NOT need a prescription

My listing for an Inogen Oxygen concentrator was removed by ebay and because it is on their list as an item needing a prescription. This item can be purchased directly off the manufacturer's website WITHOUT a prescription. Also there are several of t...

Sending an offer to Someone who just looked at a product

Many times I will just look at a product, not "favorite" it or like it, and I will get an offer.... I want to know how to send an offer to someone who just "Looks" at one of my products? Thanks In Advance

I need to see my solds from sept 9 2020 til December 2020 for tax reasons but cannot go back??

I need my amount sold on eBay from 2020 for tax purposes but cannot go back past oct 11 2020. please someone help.

If someone makes an offer instead of a bid when there are already bidders on the item ,policy pls

if person makes an offer on an item that already has some bids, can theseller sell to thaT person who made the offer..Thanks

Wen 4Q?

Year on year I'm down a bunch...but hey I get it, the market has been sticky, world bedlam, etc. etc. My question is is what are you doing to get ready for the holiday sales? Me? Listing listing listing & hoping hoping hoping. Here's to 2024 to you a...