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Resolved! Refunding customer

Customer paid for car parts. The money they paid is on hold. I was able to purchase a shipping label, which reduced the balance of what I would receive, with said hold money. However, buyer notes their vehicle is different and now the parts won't be ...

eBay item not yet authenticated after over 2 weeks

Sent an item to authentication, and it shows as "Delivered Front Desk/Mail Room" back on October 4, however, no update since. Can anyone advise what to do? I feel bad for the buyer, as they've been waiting for the item for nearly 3 weeks now.

User avatar by Rising Star
  • 50 Views
  • 0 replies
  • 0 helpful

Resolved! Late Shipment Defect Appeal during Hurricanes

I sold some things the night before hurricane Helene and buyers paid. In the middle of the night the hurricane veered East from Atlanta and came my way here in Augusta GA. If I had known, I would have put my listings on vacation mode, but it was too ...

User avatar by Adventurer
  • 625 Views
  • 20 replies
  • 1 helpful

ebay Auctions: "Shop More, Ship Together"

Ever vigilant @valueaddedresource discovered this in ebay Help pages: "Starting October 2024, some buyers will begin to see a Timing option when they place a bid on items that are eligible for combined shipping.They can choose "Shop and ship separate...

Default Local Pick Option on Shipping!!!

I am having a problem with the DEFAULT "Local Pickup" when sending an invoice.. Why does it have to default to anything?? can't it just stay blank till we fill it in as a seller?? Currently it's just another un-useful click to add to the many Ebay ha...

New Cancellation Policy

Not sure if anyone else is having the same problem, but ever since Ebay changed the cancellation policy, cancellations from winning bidders have increased substantially. Doesn't seem to be in my best interest as a seller at all.

Payment on hold, How to avoid it?

All the payments for my recent orders have been put on hold. How can I fix this issue? And also how can I avoid it? I'm pretty sure, I did not make any mistake or wrong thing either. Al orders shipping details were uploaded on time.

User avatar by Explorer
  • 71 Views
  • 1 replies
  • 0 helpful

Payout Question?

I’m new to selling on eBay, maybe this is normal or I’m doing something wrong. After the sale is done I get that the buyer pays for shipping and I know eBay has fees but when you look at your order earnings compared to what eBay actually sends to you...

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