Selling

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Resolved! Issue selling due to fake bot accounts winning then cancelling order immediately

I’m selling a phone and have noticed bids from recently created accounts with 0 feedback are bidding to win then seem to auto cancel the order as soon as the auction ends. Any way around this? 2nd chance offer not available on order.

Unique Identification Numbers (UINs)

I cannot understand why eBay does not hold a license that eBay vendors help pay for when using eBay International shipping. So far I can deal and ship directly with my buyers in France without a UINs. Hi Reine, Nery Services Both household and profes...

Selling as a Tax-Exempt School

I represent a Tax-Exempt School district. Do I need to do anything regarding our to SELL equipment. It is my understanding that Tax Exemption only affects when we are making purchases.

Resolved! Listing NOT Being Picked Up in a Mass Discount (aka: Markdown)

For years I have been running "Markdown Events", now known as "Discounts", and I run everything I sell in these mass discount offerings. Yesterday I built a new listing and when today's new Discount automatically propagated it didn't pull in this lis...

Creating a Private listing for a specific buyer?

Hi all, I've done this in years past but not recently and since the listing form has changed I cannot figure out how to create a private listing for one specific buyer. This is for an item I have never listed on eBay but do own. I will not sell it of...

No recourse for unfair negative feedback.

I have been selling on Ebay since 2012 and never had a negative review. Now I have had two in less than 2 weeks. Neither buyer contacted me before leaving the review and never gave me a chance to make things right. Ebay did not have my back and now m...

Can Buyers recieve positive feedback from an order they canceled?

Can Buyers receive positive feedback from an order they canceled? I was considering turning on automated positive feedback, but I was worried about encouraging the buyers that get banned, make new accounts, order a bunch of stuff, cancel it to get th...

Anyone else's September the worst month for sales?

Something has happened. September is the worst month for sales this year and looking at the chart it's only getting worse not better. Am I the only one seeing this horrifying trend? Did ebay roll out changes this month? If they did it explains everyt...

Won't allow description or free shipping

Hi, I'm listing 2 Mac Cosmetics Items on ebay but it won't allow me to describe my items. There is no option for a description. Also, I clicked on free shipping for my items and it just says "varies" when I preview my items. Please help.

Resolved! eBay for business on Facebook is gone?

I may have missed an update or article but when I went to eBay for business today it looked like that Facebook user was no longer available. It was the main way I communicated with eBay (as I believe there phone support is third party?) when I had a ...

Sold an item, buyer had a fee to pay on it.

So I sold an item on eBay on 13th. Posted it via a Royal Mail post box. I 1st class using a stamp as the item wasn’t big and fit in a small hard cardboard envelope. The buyer hadn’t received the card by 24th and put through a request to refund throug...

Question about top seller

I know that in order to get top seller you have to fulfill requirements. About the $1000 amount of sales in the past year, is it $1000 in total sales or in net sales?

View Active Listings WITHOUT Markdown

I am trying to find a view in the Active Listings page where I can see what I have WITHOUT markdowns.The reason I want this view is so I can sift through the listing and choose some additional items to put on markdown. I have 4 markdown sales running...

Choose Which Variation Shows In Search Results

eBay seems to want to pick some of my worst variation images to show in search results. Is there a way to choose which image shows?I've noticed others have a composite image of all variations that show in search results.I have a default image shown i...

Resolved! 1st Negative Feedback -Any thoughts?

Her Feedback:"The item description and the photographs were quite misleading. The items sent were highly tarnished and in broken condition, however, the seller did not at any stage disclose the same to me. Also, 'Avon jeweler' is not 'signed jewelery...