Selling

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Resolved! GSP package stuck at Carol Stream; got defect because of it

I sold a $60 vintage phone to a buyer in Buenos Aires via eBay Standard Delivery. The tracking said it was delivered and picked up by an individual at Carol Stream on February 3rd with no updates beyond that date. Luckily, the buyer was very cooperat...

Can't send offers on "Send Offers Eligible" listings

Hi, I loaded up my Send Offers Eligible page in ebay seller hub today to send out some offers. On the first item, everything went fine. I sent offers to multiple watchers on the listing and when I refreshed the page this listing disappeared from the ...

Resolved! Basic Store

Hi all! I have just over 1,000 books listed right now and I just upgraded my Starter Store to the Basic Store. If I’m correct, with the 1,000 free listings, and an additional 10,000 (since books fall in the extra 10,000 ‘select categories’) I will ha...

Resolved! Can't contact buyer

I have a buyer that is returning a sale item to me. When I click on "contact buyer" I'm taken to a messaging page which does not allow me to enter or send a message. There appears to be no way to contact the buyer.

LISTING TOOL DOWN .. AGAIN

i wish there was a place to leave feedback ON EBAY about EBAY.. 3 days and lets me get half my new listing done and then says " OOPS SORRY ... OUR LISTING TOOL IS DOWN.. TRY AGAIN LATER.."THE AUTOMATED BOT. IS OF ZERO HELP as it to is DOWN ... keeps ...

eBay Fee on sales tax amount ??

eBay fees and charges are so unfair. They charge 13.25% fee on total amount that includes item price+tax+shipping cost. eBay already collect the tax money from buyer in full. Seller never receive the tax amount from buyer, but eBay somehow manage to ...

Hello all . Needing a kindness. 9138S tcl TAB 8+ tablet. Won't let me add video to my listing. Help

It maybe time for an upgrade. I've watched videos in regards to. I can't get videos to download. Please any help would be appreciated. Thanks so much! James

Process a claim for damaged item during shipping

Printed shipping label through eBay and mailed it through ups when item arrived it was damaged and I refunded buyer for it when I tried several times to do a claim through ups I couldn’t do it so I contacted ups and their answer was that the shipping...

I can't add a card for selling costs

Hello everybody, i'm try to list a product on sell and i'm updating my profile but in the last step i need to add a credit card for ebay can do any charge... But i have a big issues because my account say: Please ensure that the billing address you e...

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Blocked buyer created a new account and made purchas

I blocked a user on my two accounts because he was a lowballer. Today, he created a new account, changed numbers in his user id (same name etc), and made purchases of the items he inquired before using new account. Looks like there is no way to avoid...

Huge discrepancy on 1099K form

Hi, I see that actual My eBay sales report for 2024 shows almost 4X in sales more than what my 1099K form reflects. How can the discrepancy be that much? How can my 1099K only show about 1/4 of my sales? First time doing eBay taxes, any help is appre...

Buyer claims odor and demands large % refund

I sell very high end lightly used clothing and have a 100% satisfaction rate. Do not offer returns as past experience showed that returned items often were received in unsatisfactory un-resellable condition. Sold a very expensive jacket (not wool) in...

International Buyer is Claiming Package Wasn't Delivered Despite Tracking Data

Tracking data shows the package was delivered, but the buyer is disputing that. She wants a refund, but I know I'm not responsible once the package was accepted and shipped from the domestic shipping hub. What should I advise her to do?

Camera for Close up listing pictures - not a phone

I have been using a Nikon Coolpix P90 for a long time. It is ok but I need to fix up the pictures in my computer every time before I can list something. I take pictures on my kitchen counter top where where there are a lot of overhead lighting. The s...

Need some guidance from other ebay members

Ordered some printer cartridges off another eBay seller. The package arrived empty and the PO marked the package "Received open" and the cartridges are MIA As a buyer, I know I can file a SNAD claim and get my money back. I really don't have any othe...