Selling

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Resolved! Vero abuse

So Vero had one of my listings removed for copyright images. Not this account but it’s my picture. The thing is there are other items in this image in front of a bookcase. Doesn’t even look close to professional. There’s no copyright text. It was a b...

Resolved! Help Canceling An Order - Is It Too Late?

After a confusing interaction with a buyer of one of my recently sold listings, I opted to send them a full refund on the item instead of selling. My mistake is that I forgot to cancel the order before sending the refund; eBay doesn't allow cancellat...

seller-claim of non receipt

o, I have sent a package two months ago with tracking number, The package has been stuck for a long time and when the buyer contacted the post, they told him that I the seller, should file a claim of non receipt. Is this done through ebay? What can I...

We are taking pics of all orders prior to shipping

Due to bogus claims of defective product and customers not returning what they received, just this year we started taking pics of every order showing the open box of contents with order doc then second pic with closed box and ship label applied. Than...

How to display "Buy One, Get One Free" promotion in eBay searches?

And so it begins.

I just received an email from one of my long time suppliers. (quote)Due to proposed government tariff increases that are beyond our control, we will be implementing a 10-12% price increase.(end quote) Now notice: because of a PROPOSED tariff (which m...

never seen this before

Its a USPS return that was mailed back to me on 3/11, On 3/20 it finally makes it to the closest USPS Regional facility to me, about 100 miles north of me, then it goes to another USPS facility 70 miles north of that and arrives on 3/21, the tracking...

How can I report a scammer with 2 user names?

Hello, Here's the story. He contacted me about an item I had listed, he sent me a picture of a hand written note asking me if I would sell it off of Ebay so he could avoid the taxes ($1800 item). I said no, but sent him a lower offer & he excepted it...

A $1,000,000.00 dollar stamp?

Wonder why there is so much for sale while those of us are trying to get our items shown in this category.And worse is this seller can promote it at 50+% and it will get shown first and such vs. our items at 12% promoted and maybe under our items for...

buyer took both refund and my item

sadly i lost both the money and the item. the buyer now have his refunded money and he keep the item. I message him and now try to play the victim that i am stalking him. ebay is 100 percent on the buyer and failed 100 percent on the seller like me.

Could use a little help with possibly lost package

Hello, I shipped a small package to North Hollywood, CA on March 9. It was an $85 Barbie doll. Tracking says on March 17th "Unable to deliver package because business was closed, will try redelivery next business day". Then nothing. I filled out a mi...

A Very Simple Question for the Powers-That-Be

I sell multiple items on eBay and I use the item number to locate the items in my database. Been doing it that way since I started selling on eBay around year 2000 & it has worked well for me. Used to be that I would get the "Great news—your item has...

Resolved! Lost packages

How long should I wait to refund a buyer for a 500-dollar item that hasn't been scanned or moved through USPS Priority mail in 5 days? I don't want to send the refund too quickly and have the package resurface and arrive after I issue the refund, but...

Ebay's desperate Increase of Promoted listing "suggestions" for weekends. How its failing everyone

Ever notice how much eBay increases its "suggested" aka desperate needs for Promoted listings on the weekends. Its sometimes a 5-10% increase vs the weekend. So, let's put this in perspective and how it screws the buyers and more than likely turns of...

Shipping

I am going to raise my price on a certain item to cover shipping/handling. However, I will be going outside ebay for shipping. Will the shipping costs still come out of the total price of the item?