Selling

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Question About How To Promote Auction.

I've been trying to figure out how to promote an auction for awhile now and can't seem to figure it out. Right now I'm on my page titled My Ebay Active. It lists all my active auctions. For my auction items I see a blue bar that says Promote. When I ...

Resolved! How do you offer returns where the customer pays?

I am wondering how you offer returns, but the customer pays for the return.

sold autographed item- buy wants to return

Hello, I sold an autographed sports item for less than $50. It was listed in the selling description as not authenticated. Seller wants to return because he says "per JSA" it is not authentic. I did not see it signed, but believe it to be authentic, ...

WOW LET ME TELL

You This isn't the place to ask for advice or give your opinion on something you will be personally attacked . First off by the grammar police. I don't understand the world today you give your opinion you are attacked and you are wrong because its no...

Issue with Sales Event

I had a sale scheduled last week to end last night at 11:59. I woke up today to see it was still active. I always keep the name eBay gives sales events, which is the date the sales ends, in this case, "Sale event ending Mar 23, 2025".When I checked t...

I hope that this is okay to share here.

This is the first time that I listed something and it sold in an hour or two. Not a big ticket item just the opposite, but one of my favorite reads. It just made me happy and I thought I could share it with you all since maybe you'd understand. Thank...

Can seller cancel one bidder's bids only?

Pulled down the list on the 'seller hub - Manage active listings' page. Has 'end listing' - which has 'sell to high bidder' [no] or 'end all' [no]' And nothing on listing itself or bid history pages. I know this bidder in the Netherlands can retract ...

Users can't log in to Ebay

I provide IT support and several customers have asked from me, why they can't log in to Ebay?There is following stupid error on screen after entering their Ebay credentials: "Pardon Our Interruption...As you were browsing eBay, something about your b...

My First Item Not Received or Maybe Not?

I might have my very first buyer in years who did not received their item.There is no tracking...just a standard envelope to Miami.Just the you know kind of email to don't want to read before having coffee in the morning:"Hello, Just wanted to let yo...

Resolved! refund for a lost package

Hi everyone, please dont' beat me up too badly I - I really should know this. I will soon likely have to refund a buyer as his purchase has been stuck out there for sometime now. (u know USPS lately) What is the best way to refund without getting din...

Buyer filed INR, I showed item was delivered, case was resolved in buyer's favor anyway???

A buyer opened an INR a couple of days ago. I uploaded the tracking number into the INR, as well as typed the message that the item was delivered on February 22 to the address provided by the buyer. Today I get a message that the INR was resolved in ...

Preventing a Late Ship ding

I got an order.I didn't have it in stock.Did NOT want another "Not in Stock" ding (too many on the books now). I found the part in another store, ordered and paid for it to be drop-shipped.Went to my list and tried to put the tracking number that the...

Everyone else probably knows this...........

For Sellers: In Seller hub......IF you have Shipping cost enabled to show in a column......and you use calculate..... After Clicking on the word calculate for the item......it gives you a page to put in a ship to zip code......and then calculates the...

Severe shipping delays

eBay is failing to address the **severe shipping delays** caused by carriers, which is directly impacting sellers. These delays make our businesses **uncompetitive** against giant online retailers that offer faster, more reliable shipping. eBay needs...

Performance reviews are ridiculous. I think it’s time to find a different platform

I have amazing reviews. I’m just a small one person store trying to help my parents sell some collectibles. I had no idea that a water leak that damaged a few items would put me in such a hole with performance that I can’t recover and my fees are now...