Seller News: January 2026
Start the new year with important updates to help your business
Start the new year with important updates to help your business
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Buyer said that the item came damage, so i gave her partial refund. But then she claim that the item hasn't arrived, while the tracking number shown that the packaged delivered. And now ebay hold my funds. What should I do?
I sold a Wayne Gretzky rookie card that went through authentication process, passed and was shipped to buyer. For some reason it couldn’t be delivered. EBay first said it was lost and refunded the buyer and let me keep my funds. I discovered through ...
It says I have 250 items I can list for free, but it won't let me list ANYTHING at all, WHY?
I have two US dog tags that belonged to my father-in-law dad. He was in the Army and then supposed in the CIA. We have his passports where one shows him at working for the US Government. My problem is that these don't look like the other dog tags tha...
I sold an item and dropped it off at USPS the day after it was purchase. It took USPS longer than expected to ship the item to its destination and buyer wanted a refund since it took too long. I said I will refund them after I get the item back since...
Guy buys a water filter. New in the box. Maybe I was bored but it looks like I uploaded a video to show the box was damaged. Buyer gets it and leaves neg right away stating box is damaged. Actually maybe I should have listed it as open box. So I emai...
Hey all..I'm dealing with this international Buyer from Hell who refused to receive the parcel and is now demanding a refund. This is my first such experience so i'm not sure what exactly i'm supposed to do and ebay's automated options make the matte...
I have a buyer that is with holding payment on an item I sold to them. The tracking number states that the item was delivered within a week and now this person wants ME to investigate where the package is. The package was delivered. I don't know how ...
Every since Ebay "improved" their site, I can't figure out how to determine how many people have looked at my listings since they were listed. I think they made it so it only shows how many people looked at a listing in the last 30 days or something....
Have been on here going on 30 years. Listed an item with opening bid that is less than someone else has already achieved in their auction for the exact same item, with time remaining. Hours later receive a message from another Ebayer "letting me know...
Hey everyone,My eBay account was suspended due to a high Bad Buyer Experience (BBE) rate, and even after 60 days, I still haven’t gotten it back. I’ve contacted eBay support multiple times, but they haven’t given me a clear solution.I’ve heard that a...
Not that I care all that much, but I used to have over 13,000 positive feedbacks. Today, I just happened to notice that I only have 11,341 feedbacks. What happened to 2,000+ feedbacks???
I feel like this feature should be removed from eBay. It doesn't matter what buyers do, eBay never stands behind sellers besides "item not received" or similar issues
This is the second time I posted today, but now I have a different question. On November 5th, I sold an item and it went to Amherst, NH. Shipping confirmation shows that this item was delivered there on November 9th. Now, I just received an email fro...
So Vero had one of my listings removed for copyright images. Not this account but it’s my picture. The thing is there are other items in this image in front of a bookcase. Doesn’t even look close to professional. There’s no copyright text. It was a b...
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