Selling

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Buyer claims laptop battery defective

A buyer claims the battery on the MacBook he just received from me is defective and the trackpad is bulging. This is not the case and the pictures of the listing show no such damage. I also have pictures of the computer running showing nothing is wro...

Resolved! Final value fee promotion versus cancelled orders

Shot in the dark here, but do these promotions carry-over to relisted items when buyers cancel? Or is the seller just out of luck here.

Unhappy buyer

Need some opinions. How would you handle this buyer? The item is "open shelf" and new not in package. I personally inspected it myself and my description states this. Here is what she emailed me: "got my order for two one couch and one loveseat they ...

Will ebay be taking a commission on sales tax?

I just read the latest posting by ebay about new rules concerning the collecting of sales tax. The posting said: "In states where eBay is required to collect Internet Sales Tax from buyers, order totals sent for processing will reflect the gross orde...

How can I send my buyer a return shipping label?

So I had a buyer request a return, and I accepted the return via eBay and paid for the return shipping label on the spot. I was under the impression eBay would email them the return shipping label after doing so, but they messaged me asking where the...

Resolved! Unnecessary saved drafts when I launch listings BIG PROBLEM

I posted the complaint below yesterday in Technical Issues and I did not get any reply. This is a very annoying problem and I hope someone from eBay will take a look at it and come up with a solution. Yes, I know, I can delete all the unnecessary dra...

Back on eBay as a Seller and the first item sold already hit with PARTIAL REFUND scam!

I can't remember the last item I sold (over a year ago) on eBay before I quit but I decided to off load some of my toddler’s old baby clothing on eBay. First item sold on Monday and I'm already having aggravation and regrets!My buyer who received the...

New sales tax and exemptions for common folk

In MN neither clothing or most grocery items are not taxable. Is eBay making the State Taxes to align with those purchases or is there a way to recover Sales Taxes Not collected on those items. I am not talking about exemptions for Charities.

Best Strategy for this case?

Buyer on a different ID has sent 2 separate messages providing details of issues/faults with camera hardware. They have not asked to return or for a partial. So far, I have not replied to either.Almost all FB they have left for other sellers falls in...

New ebay seller advice

I have been a part of eBay for year but I am new to selling. My grnadmother recently got moved into a permanent nursing home and had to for go all her belongings. We are forced to sell or donate anything we can't make room for. My question is how do ...

Partial Refund not showing up on seller account

Buyer bought something for $200, messaged me 15 minutes later saying he no longer needed it he found his old version of the item. I went to paypal and did a partial refund as I saw mentioned on these forums. 2 hours later it still says on ebay "Ship ...

ALWAYS screenshot your promotional offers!

Executive summary: ALWAYS screenshot your seller fee promotional offers before and after activation as proof for when eBay claims you never had it *** I've been a member since 2002, but I'm usually just a buyer. I sell occasionally, a couple times a ...

Perpetual Unauthorized purchase buyer

This morning I got an email from Paypal notifying me of an unauthorized purchase a buyer filed. While I was looking up the tracking to respond to that case for seller protection, I noticed this buyer opened her account the day she purchased from me. ...

What is VeRO and why was my listing removed because of it?

I believe the rights owner is wrongly and intentionally claiming items are counterfeit, when they know full well they are not. I have attempted to resolve this by emailing both the owner and ebay VeRO staff member and as of yet have no resolution. Do...

100 Free Listings 10/10/19 good for one day only?

Got two free listings offer today. 100 free auction listings - 10/10/19 through 10/16/19great!100 free auction or fixed price listings - 10/10/19 through 10/10/19huh? Is this a mistake or do I really have only one day to list fixed price? I experimen...