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International Buyer didn't get their package

Hi, I am the seller, an international buyer is saying they didn't get the package, even though it’s marked as delivered. He messaged me through ebay, and opened a case in paypal. I advise them to ask their local postal office, what Proceeds? What cou...

Payment Sent to old Paypal account

Hi ! A Buyer purchased an item which was set up with an old paypal account which I cannot access . I apologised and informed the buyer to cancel via paypal as it would show as pending on the buyers paypal account,I would cancel the order on Ebay and ...

Corona Virus Hate Mail from Buyer

I'm a seller in Washington State. I received this message from one of my buyers. "Have you sent the package off yet?I noticed that you are in Washington state. If you have not.don't send it to me.You should not be selling anything out of that state d...

1% of my buyers give me 99% of my problems

Spoiler (Highlight to read)And that is actually not a bad ratio to deal with. I've been in, one way or another, involved in retail since 1972, have had my eBay seller account for almost two decades, and have accrued close to 6,000 transactions. I hav...

Item damaged during shipping

So had a buyer advise item was damaged due to shipping and box completely broke. I am a little skeptical just because I stuffed the box with bubble wrap, air bubble bags and more. I contacted the buyer and asked for photos of the damaged box and item...

Is Lysol now a banned item ?

Wondering if Lysol is now a banned item on Ebay ?

eBay's Great Fee Deferral Program Needs a Rethink

Some thoughts on eBay fee deferrals. I appreciate the eBay Fee Deferral program. It certainly helps during these hard times. But I'm afraid that putting off March's fees and adding them to April and May (50% each month), might make a bad situation wo...

Can I open ebay store on ebay.com while I live in Greece?

Can I open ebay store on ebay.com while I live in Greece? And is it worth it?I have 700+ listings and 2500+ usd sales per month.

Random people selling PDF versions of newly published books.

I have seen quite a few listings of well-known books (published in the last couple of years) being sold in PDF format. My question is -- how does Joe Sixpack acquire a PDF version of a new or recent COPYRIGHTED bestselling hard back book? My gut feel...

what would you do if the USPS closes down?

24 hours ago I would have said, "huh, couldn't happen" but now who knows? If the authorities think the virus could live on the mail? For myself I always have a backlog of listing and inventory work that doesn't get done. But that would last at the ou...

Can I receive payment for an item to a PayPal account not linked to my eBay account?

Hi, I was wondering if I could manually change the email address in my listings to receive payment in a PayPal account that is not linked to my eBay account. I am selling items on eBay for someone else, and it is getting tiresome constantly having to...

PLEASE HELP

hello I need help I activated this Ebay offer but I will not use that and I do not know how to cancel this ebay offercan you help please Ebay offer Free listings when you need them Store subscribers can list up to 50,000 additional fixed pricelisting...

Item Location? CA. Seller based in Hong Kong. Ebay, what is going on?

I have been a seller and a buyer since 1999. I know all the problems, excuses, etc, that you throw at the buyer or you receive as a seller. But I hate lying, deceiving. So, on April 3, I bought some face masks, but, mea culpa, I didn't do my homework...

Resolved! Reserve price fee...do I still get charged if I unlist the item or cancel the item

Can't remember. It's been a while since I held an auction and stopped selling.

Strange buyer feedback on sold item

I sold a pound of Assorted Colored Mosaic Scrap Stained Glass and Tiles. These are leftover pieces of glass and tiles used for stained glass mosaics. Although the buyer left me positive feedback she stated "Although I purchased broken glass pieces, t...