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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Sold Items being relisted without your consent. GTC effect?

I have been reading about so many glitches as a result of the evil GTC. It is true, some things are occurring.1- I caught 2 items of mine where the inventory was increased to 2. I am pretty sure I don't have 2 of them but 12- I got a sale last Saturd...

MY NEW disclaimer to potential buyers on FIXED listings

Will be adding this into my description even though most buyers don't read. Note: I end all my listings 1 day before they expire because ebay placed AUTOMATIC renewal and it costs me money to relist. So please buy before the 29th day (or 36 hours pri...

Who is Who's Customer?

I never went to a 4 year college or took any courses in PR or double speak. I am confused by statements made in Wenig's letter to shareholders of 04/18. He refers to eBay's inventory of listings rising from 850 million to 1.2 billion. He seems quite ...

Unpaid item. Seller cannot leave feedback

I sold a handbag last week. I took the buyers offer. I waited a few days before I sent them a nice message. They said they didn't know the offer was accepted and would pay on Friday. They haven't paid and I opened a case. I will block them. It just m...

Buyer is upset he was charged sales tax (23 cents)

Received this message today: "Since this item was shipped from Pennsylvania, I do not believe you have a nexus/presence in the state of Connecticut and was incorrectly charged sales tax.Request this sales tax charge of $0.23 to be refunded to me." I ...

my page...link issues

Been around ebay a spell, when I click my ebay bookmark it takes me right to my page,because I set it up to 'stay signed in.'When I want to check my active or sold listings on my page, Ive always been able toclick the links for that info, but no more...

moms4988

I put in UPS shipping. I want to change it to USPS. Can`t figure out how to change it. HELP.

Good 'Til Cancelled Fixed Price Canada

I thought there was some glitch in the ebay system until I called them to find out about the changes of fixed price listing being Good 'Til Cancelled which is stupid! I am not one for going to the boards, the chats the blogs I do it once in a blue mo...

Perfect Example of BROKEN Search

Just posted a new listing today... I know there has been much debate about listings not showing up, throttling, search problems, etc over the years here. As a result of all the problems, I've taken to individually checking each listing to make sure i...

how to invoice 2 items when ebay lists them separately?

I have BIN on all my items. Buyer made offers on 2 items, individually, I countered, buyer accepted on both. So I have 2 items going to same buyer, but eBay has them listed individually. Buyer hasn't paid as I told her I would ship them together and ...

Can You Remove Amount Paid For Postage From Packing Slip?

Is there a way to remove the amount you paid for postage from the packing slip you get when you print postage through eBay (the half of the page that contains the listing name, the to/from address, tracking number, postage paid, and shipping/handling...

CAN'T GET TO PAY PAL - MISSING ICON

I made a sale this morning and as usual I went to log on to Pay Pal to check balance status but the link is nowhere to be found. It's not in the regular place it always is . It keeps taking me to my sellers overview . Does anyone know another way to ...

Resolved! Buyer claiming toy fell apart after they opened the package, advice needed

Sold a transformer that was delivered to the buyer a week ago. They sent me a message just now saying that the toy fell apart after their son opened it. They sent me a picture and the toy is in 3 pieces. Didn't explicitly ask for a refund but I'm ass...

New Ebay buyer purchasess item pays for it and then no comunication? Scratching my head on this one

Last week a buyer with 1 day old account and 0 transactions buys one of my items and pays $345.00 to PayPal account. I listed this item for pick-up only and wrote in listing if they require shipping to arrange it themselves and that i would crate it ...

Listing Not Showing in Search

Hi all, I'm a philatelist form India.I have listed a few stamps for auction two days back.The link to one of them is given below:https://www.ebay.com/itm/183780690053 It is titled "INDIA Chamba State Service SGO69 SGO70 SGO71 MNH".However when i try ...