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Forum Posts

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Cancellation of a sale

A buyer submitted an offer on an item for $5 less than what I listed for...Not really a big deal, but I had the item at a really really good price as it was..In her offer she stipulated that she wanted to pay $8 for priority shipping...I hadn't seen ...

Disappearing Drafts

I have often lost drafts which I assumed had an expiration I was unaware of. However today after a night of adding about 15 drafts I see all but two had disappeared. Must be a tech glitch? Why doesn't ebay either fix or remove? Because this glitch is...

User avatar by Adventurer
  • 328 Views
  • 7 replies
  • 0 helpful

Used QTips

I went on Ebay to buy QTips and found two different listings for "Used" QTips, why is that allowed on ebay?

User avatar by Pathfinder
  • 730 Views
  • 10 replies
  • 0 helpful

Can't Cancel Order

Hello, I recently sold a game to someone and it was shipped out already. I haven't heard from the buyer and the item was returned unclaimed. I messaged the buyer twice now to see if they still want it, is the address OK, etc and got no response. At t...

Store newbie with a few questions.

Q1: I've set up my new store. I did the categories. What else is there to do? Q2: What is a listing frame or frame page and do i need to be concerned with it? Q3: When does the money start pouring in?

User avatar by Superstar
  • 142 Views
  • 1 replies
  • 0 helpful

NEW EBAY SELLER IN NEED OF URGENT HELP!!!

Started selling on ebay about a week ago, about 3 days ago got an email from paypal, payment received time to ship item. I attempt to log into my PayPal account and after entering my credentials it takes me to another sceen 2 step verification Which ...

User avatar by Adventurer
  • 624 Views
  • 36 replies
  • 0 helpful

Refund a cancelled unpaid order?

The buyer and I wanted to cancel an order. I had not claimed his payment, which he cancelled. But now that I cancelled the order I'm asked to refund him. How is that possible?

User avatar by Adventurer
  • 105 Views
  • 0 replies
  • 0 helpful

Resolved! Downgraded store. Now being over charged for listings.

I had a $59.99 monthly (annual) store fee for decades and downgraded to the $27 per month store that could be cancelled at any time. I received acknowlegment from ebay for the store change which was to start yesterday June 1st. I expect 250 free list...

User avatar by Trailblazer
  • 223 Views
  • 3 replies
  • 0 helpful

Scams

In the last 2 weeks every single offer i have received is from someone that only wants to communicate via text instead of messaging through eBay. Every one of them have asked for personal email and or account information "to make payment". I accepted...

Why are bad buyers getting positive feedback ?

Hi. I have a buyer who has ‘100%’ positive feedback....however reading through it so many sellers she has dealt with she is a serial non-payer. They have expressed this but the feedback is positive ? Are they unable to give negative even though she’s...

Has anyone successfully integrated eBay with Quick-books for automated invoice creation?

Due to high volume of sales we are looking for a solution to quickly create invoices in Quick-books (our accounting software) in order to avoid a labour intensive process. Has anyone successfully integrated eBay with Quick Books for automated invoici...

Ebay again sides with Buyer. Just Getting frustrating.

It wasn't bad enough that just last week I had a customer accuse my of selling fakes, and was able to convince Ebay to remove the item. How he had that much power makes me wonder if this wasn't an employee or a friend of an employee. Long story short...

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