Selling

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Beware: Shipping companies appear to be gouging through Ebay billing

I rarely sell items through ebay (I use it as infrequently as possible to dispose of old/unwanted items). Anyway, twice within the past month Fedex and now USPS both have tried to overcharge me (Fedex more than doubled my shipping charges by almost t...

Resolved! Buyer asking about refunded money. Need guidance.

Hi, so I'm a small time seller and occasionally sell my shoes. I sold a pair for $310 and ended up having to cancel the buyers order and refund them as I had just sold that specific pair they bought on another platform. Ebay says refund is pending bu...

ahh, these lovely buyers

I sold an item Sunday that I noted in the listing did not run properly and I described in detail the design issues that I saw no way to fix. It was essentially sold for parts, or to put on the shelf and look at; if you want this particular item there...

Resolved! Refund requested for disclosed defect

I've recently got a refund request for an item because of a broken battery latch. The description stated the latch was broken and there were 2 pictures of the broken latch with 1 of them taken just to highlight it. The auction was set to no returns. ...

I just got a chargeback notice from paypal for a 6 month old transaction.

A buyer from almost 6 months ago (2 weeks short of 6 months, actually) has filed "item not received" with paypal. I got an email from paypal but there's nothing more on the paypal website (on my account page) I can find. Yeah, he got it. The item ($1...

In transit arrive late

Hi, I ship two USPS priority mail to Puerto Rico a week ago and they are all stuck in Queens NY distribution center and shows “In transit arrive late” For more than 4 days, which is exceeded the latest estimates delivery date. So now I am so afraid t...

eBay limited on purchasing more then 5 items per very 10 days

eBay I’m top sales customer on eBay now my customers are saying they can’t purchase more then 5 items for every 10 days called customer Service several times they can’t figure out the problem it’s so frustrating that no knows how to address this issu...

I can not cancel this item.

Hello, I can not cancel this item(362768241663). This message "Cancellation in progress" is stayed 24 hours. I can not do anything. Thank you. Isao

eBay Changing "Sponsored" to "Ad"?

This may be an A/B test but I'm seeing promoted listings marked as "Ad" instead of "Sponsored". I feel "Ad" has a much more negative response to shoppers but maybe I'm in the minority and a would be test on this would be useful. "Promoted" to me is t...

Resolved! Need Advice: A buyer has filed a claim over an item they never paid for. They don't respond to email

I had a buyer win an auction for an inexpensive item. They did not pay, so I emailed and invoiced them. They did not pay, so I started an unpaid item case. The case closed without payment and I received my final value fee credit. Then the buyer filed...

Resolved! I have someone appearing to scam me.

I've been selling a lot of mint or near mint GI Joe collectibles over the last month. They are all in excellent condition and sealed to their cards (except for one loose figures that was listed and pictured as such). I just received a message from a ...

eBay Easy Pricing

How is this turned on and off? When I turned it on it said it could be adjusted through the listing but I cannot find anything of the such.

falso comprador

El comprador compró un kit gráfico para una Yamaha 700r ID de artículo: 153984623478 afirma que el kit gráfico no encaja en ninguna de las partes del ATV, lo cual es una mentira porque la plantilla encaja perfectamente, hay un error en la escritura d...

Creating a listing from a product in another country, sells in that country?

Hi everyone, I'm trying to create a new listing based off of another listing I found in Canada (I live/sell in the US). When I edit my draft, I'm redirected to eBay's Canadian website, and it appears that my listing is going to Canada rather than the...

Please Help

I received negative feedback and no payment. Guy bought a pair of shoes, took a long time to make payment. Then had the nerve to leave me negative feedback. He quickly deleted his account so I couldn’t find him. He left negative feedback because the ...