Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Completely New Buyer, Zero Feedback, Weird Messages, and Messages not being properly received.

Hello,I was selling a used laptop over 200$ with "Best Offer" Option. The next 1-2 days someone bought it (full price). I looked up their account/username and there were a lot of red flags; the account is very new (3-4 days old at the time), no feedb...

Resolved! Shipping to Australia

I have a possible sale where I have a customer in Australia and I am in Delaware will the sale reflect the shipping costs (customer pays)?

First sale advice

Hi all! I am planning on selling on eBay in the coming weeks and I was hoping if some of you have some first sale advice. I tried selling on Amazon however Amazon is a much more "advanced" and a tedious platform compared to eBay, so I decided to brin...

Buyer opened NAD return for "Doesn't seem authentic"; Outlining my response process and resolution

Hello, I had a buyer open a "Not As Described" (NAD) return request this morning for a purchase they made. I'm going to provide the details of this request and outline my process and thoughts for anyone else who comes along and is in the same positio...

selling

l am asking what can i do when a buyer won an auction but i am not shipping to his country

Feedback

I got negative feedback, how i remove it?

Package in transit

Hello, I have a package that was shipped on the 20th of December. It has not arrived yet. Tracking shows it has sat at several distribution centers and has bounced back and forth between 2 of these centers multiple times. Tracking says it is in trans...

No "sell item like this one" on app

I don't have/can't find the "sell item like this" button on my app. I'm in Canada if that means anything? Speaking of that feature, the last time I used

Does lowering a Reserve actually hook a high bidder?

To be clear, I don't use a Reserve price anymore in my own listings, but I saw a footnote in my buying account at the bottom of the list of items I've been bidding on that made me wonder: "If you have been outbid, you may still become the high bidder...

Quality Listings Report

I am curious where I can find the quality listings report for my store. I have heard its available but not sure if its available to everyone. Which section would I find it under. Thanks!

Help needed - Bought a pair of Authenticity Guarantee shoes, sold them on eBay, got rejected as Fake

Hi all, I recently purchased a pair of Jordan 1 on eBay via their authenticity guarantee program. It passed authentication and got to my house on April 13th. I did not do another legit check at the moment since I trusted sneakercon/eBay, but I realiz...

eBay has gone down hill

I do not think ebay should have the right to refund any buyer from your account if the seller has a no refund policy. Ebay makes money from sellers and has set policies to have control over a persons bank account? There is a reason sellers feedback r...

BEWARE: non-paying, no communication bidder

Recently listed a car on ebay motors,. After 5 days, no contact from buyer (obviously no payment). After canceling the 'order', eBay doesn't allow negative feedback. eBay customer service representative suggested sharing this in Community.

Resolved! Advanced documentation for new version of File Exchange?

Now that you use the REPORTS page to upload CSV files for bulk listings instead of File Exchange, I see that the documentation has been updated (https://ir.ebaystatic.com/cr/v/c1/rsc/feeds/v1/guide-inventory-onboarding.pdf). This doc is missing some ...

Resolved! Ebay not giving explanation for Suspending Account

I have sold Bluetooth earbuds and use to sell i12s and ebay removed all my listing including 100s of sellers after apple complained. Started selling different earbuds and over the past couple a months Ebay as removed 7 different designs including my ...