Dear Sellers, We are currently experiencing a technical data processing
delay that has temporarily impacted the timely processing of some Good
'Til Cancelled (GTC) renewals, affecting the visibility of certain
seller listings and listing count on Act...
Item arrived today. Measured about 1/8” difference than what I stated in
original listing. After my post, I took into consideration everything
said and decided just to refund in full because quite honestly, who
needs the drama? None of us! Buyer was ...
When selling to someone in Europe, EBAY says to use the "international
shipping center".Seller sends to EBAY in Illinois, EBAY does customs,
taxes, and uses a shipper to send to the buyer.My most recent purchase -
the parcel is correctly addressed to...
I sold an item to a buyer and they wanted to return it, I sent them a
return label.Fedex delivered the item back and took a pic of the item on
my porch. It was just and envelope with this document inside. I opened
up a case and included all the evide...
I recently sold a bracelet. Buyer received and filed a return because
they said they received the wrong item. The item they are saying I
shipped to them is a tiny seashell, which I do not sell. It's an obvious
scam and I realize, thanks to Ebays poli...
If I give a partial refund to a buyer for a higher ticket item does eBay
refund the final value fees? Like just for what I refund or for the
whole thing? I think I know the answer but I just want to know for sure
Hello there, been a seller for at least 26 years and I have 100%
positive feedback. I recently sold a gold 1 oz token to someone. They
paid less than the cost of gold for it. Suddenly now they say they took
it to be assayed and they're telling me tha...
A few days ago a customer filed a return and normally the money is put
on Hold in Seller Hub - Payments-Financial Summary ... this time it was
not put on hold. The item "should" get delivered back to me today but I
just thought this was strange and o...
The Canadian government sent Canada Post and the Canadian Union of
Postal Workers to arbitration and the postal service will be operational
tomorrow, Tuesday December 17.If you have a Canadian customer whinging,
let them know. The crown corporation w...
Haven’t been name-called in quite awhile, by an online buyer at least .
NOW it feels like the holidays, it’s like a yearly tradition. Actually
over a year ago I was called “cold, technical, and unapologetic by
someone who received a “Arriving late” U...
I've been having an issue for months with this account. Whenever a buyer
tries to check out sellers are met with a message saying "Seller is
Taking a Break", my store isn't or has ever been in vacation mode. Link
attached to see what I mean.
https://...
Apparently eBay has decided to react to investor concerns about weak Q4
revenue guidance by quietly ratcheting up the minimum for Promoted
Listings General Dynamic Ads to 5%. Still shows a minimum of 2% for
fixed rate But the Dynamic ad rate cap is n...
Apparently not only is eBay jacking up the minimum rates for Promoted
Listings General campaigns using the Dynamic strategy, they've also
increased the minimum per click bid amounts from $0.02 to $0.10 - $0.20
depending on how you have the campaign s...
Hi all, I've been in ebay jail now for a few months, but really made a
run at bringing my account to below 2 percent defect rate. Before this
month I had 6 defects out of 229 sales. From what I understand, dec
2023's sales AND defects will come off. ...