Selling

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Removal of non seller resolution?

I'm a newer eBay seller. My account has been dubbed, "Below Standard" for the last four months now. The way this came about is maybe the worst that it could have. Some of my listings were not stored properly, and instead of sending it, then processin...

Ebay GSP issue

Hello, I shipped an item to a buyer on the 6th of March using the global shipping. The item arrived at the hub 4 days later and is still currently sitting there. The potential delivery date shown is March 16-27. The customer is thinking something is ...

eBay Sneakers Authentication Failed

Newer to selling here, have made about 3-4 sales now but haven't had any issues. I sold a pair last week & shipped the next day, have been waiting on Authentication but earlier I got the noti that they didn't pass, smh. The shoes are Authentic, but t...

Photos will not upload on laptop or ipad- it thinks it should be video Please Help.

I am trying to complete my listings, but I get an error every time I try to upload a photo on my laptop and iPad. On my iPad, I click to add a photo, but when I access my library, it only pulls up video options. On my laptop, it says error that it ne...

Resolved! Banned On eBay About 15 To 16 Years now

I don’t even remember now why eBay banned me 15-16 years ago. I believe it was about a balance that I contested. Over the years, I’ve called and attempted to take care of any arrears so I could get unbanned. As you can guess, the Indian CS I spoke wi...

Resolved! Why is there another persons store banner listing showing at the very top of my on listings for sale

I went into my listings today,and saw a banner running across the TOP of my listings from another persons store,offering similar items for sale,prompting those that come to my store and listings to look at theirs....first ....is what comes to my mind...

Is there a way to view my eBay store the way a newbie guest would?

Does eBay’s “best match” algorithm in an eBay store behave the same way for all guest accounts who’ve never been on eBay before? Meaning does it display all the listings in the same sorting order for these accounts? If so, is there a way I can see ho...

Downloading active listings including shipping options

Some of my bulky items are listed with USPS priority which eBay pushed by default(The issue has been previously reported here and has never been fully fixed )I recently had a buyer that paid close to $140 for heavy bulky item while UPS/Fedex would be...

I just noticed the new way to look at photos...

I was scrolling and noticed that some of the listings now let you look at 4 photos without opening the listing. Is this a new update?

Request an invioce

I'm not getting notifications for "request an invoice" . I'm also not getting the "invoice". Anyone else having this problem?

Altered purchase before return

Buyer reported to eBay my item came damaged but she never said that to me she loved it but couldn’t find the 3 screws that go to the legs that were removed for shipping. I initiate a return, she just massaged me said she had someone at the hardware s...

I am seller from Asia, Sales in my store in last 15 days have gone down drastically

I am seller from Asia, Sales in my store in last 15 days have gone down drastically, I have over 12000 items listed in my eBay store with 40 - 20 percent discount on all items then to not a single buyer from USA in last 15 days, earlier it used to be...

W-9 Tax Withholding

I just received a notification from eBay today saying "We are writing to let you know that we’ve placed a block on your payouts because the Internal Revenue Service (IRS) notified us that the full legal name and/or Tax ID you provided doesn’t match t...

Ebay Emails Messed Up? No Longer getting "You've Made the Sale" emails

I made a sale like 30 minutes ago and had no idea - I would not have even seen it if I did not see the Notification at the top of my screen. Usually I get emails "You Have Made the Sale" - nothing. Anyone else not getting emails lately?

Resolved! help to untrusted buyer

I sold an unopened authentic designer toys to a buyer. And now he opened it and said I sold a fake toys to him. Ask for return and refund. eBay approve his request. And I got so mad. I think he was exchanged my authentic toys with his fake toys. Can ...