Selling

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I accidentally put an external link in one of my message

Hello, I am new to selling here on Ebay and I recently got two orders and I already shipped them.Today I noticed that the package tracking isn't working as detailed compared to when I track them on the site directly, so I went ahead and message my bu...

The buyer tricked me

Please, help! Can the system delete a review left by a buyer? The buyer received the package, received a refund and also left a negative feedback. I have already sent a request feedback revision to buyer, in exchange for me refunding the funds. But t...

Grace period for Top Rated Seller status

I got this e-mail today:Act now to keep your Top Rated Seller statusHi Wendy,We see that you have a great track record as a Top Rated Seller, but recently you didn’t meet one or more of the sales, volume or tracking upload goals set for all Top Rated...

Can anyone help me get my account back?

eBay sent me this message. Dear billahtees,eBay regularly evaluates the accounts of eBay seller. In relation to your account, we have noticed that your account performance and activities may cause a risk to eBay community. To protect the eBay communi...

Resolved! sales tax refund on purchases?????

i sent in my resale cert in feb 24 and ebay never applied it. in oct i asked for a refund (of the taxes they collected on my purchases about $700) and they said it would go to the back office for processing 20 calls later and they have no clue who, w...

Resolved! Item not received claims are pushing me into the high category

Recently, I've had a string of buyers open item not received claims days after their items show delivered. The cases wait the 3 days and then are closed in my favor as they all show delivered prior to them opening the cases. I just noticed that eBay ...

"Seller help is changing"

Just opened eBay help on my iPhone and saw this. Anyone else? Seem to be a useful enhancement.

How is Package protection works?

Hi , buyer received damaged package. What I should to do?How this package protection works?Your package is covered against loss or damage of up to $30Ania

Is this Buyer Protection?

I received notice that Ebay is holding a $200 payment because a buyer disputed the payment with her cc company, saying she "didn't recognize the transaction". I was under the impression that as long as I followed Ebay procedure to the letter (purchas...

How to Turn Off Automated Offers

I was trying something new and turned on Automated offers for about 600 of my listings. I did this through my active listing screen and by selecting all 200 per page and selecting send offers and clicking the turn on automated offers button. I want t...

Resolved! BOGO Sale Question

Looking for guidance please. How do I set up a buy one get 50% off the rest in one cart sale in certain categories? Seems like everything is must choose qty max. I want it unlimited after first item in one cart.

Consumer confidence plummeting, virtually guaranteed to explain at least some sales loss

There are so many news articles that came out today about a drastic drop in consumer confidence over the past month, I would post one but they all say the same thing. Here's what you have to keep in mind: the metric includes everything people MIGHT b...

Customer complaining about shipping time the day it shipped.

Sold Yesterday.Shipped today.The listing shows estimated delivery date of 2-25-25 to 3-3-25.The tracking shows estimated delivery date of 3-14-25.The buyer messages me today and says "Why is my order taking 3 weeks to arrive?"Any suggestions on how t...

Resolved! I can't add "accept offers" to my listing draft. Why?

Hello, Is been a long while, since I've sold on eBay. Trying to start again, but running into problems. I've saved about 5 drafts. After creating them, I decided to ADD "accept offers" to a few drafts. When I go back and edit a listing ... There is N...

Selling But No Payment

I sold a pair of shoes and I am waiting to ship them until I get paid, it tells me that I have 80 dollars available but I also have 93 on hold. I do not know how to withdraw my funds either, and they are not automatically withdrawing to my card.