Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Watermarking pictures

Is there a way or option that I can add a watermark to any of the pictures of the items I sell? I thought there was a way, but can't find it. Ideas?

Is there a way to cancel store but keep account

Does anyone know if there is a way to cancel/close a store but keepthe account? I am no longer selling on ebay but I still purchase itemsfrom time to time. Can I close my store and keep my account? Or willI have to open a new account?

Buyer claims wrong item sent

I had a buyer message me if I would take 150.00 for an item. I messaged the buyer and said I wasn't taking offers on the item that I had just listed. The item was priced at 169.99 and I had just sold another of the same item a couple of days before. ...

8% of sellers and 9% of buyers had left the platform: did you expect this?

According to news, this is what statistics show. Are you surprised?

Resolved! 3 day suspension for selling counterfeit cards that are legit. Ebay incompetence once again.

Been an ebay powerseller for 18 years, and a top rated seller. I sell baseball cards mostly. Ebay recently sent me a message saying that they deemed 2 of my cards counterfeit, and removed the listings and suspended my account for 3 days. Can not list...

Revising a listing

Why wont ebay let me revise anything on my listing ? I put a wrong picture on my listing and i cant remove it, or even add to the discription to say the picture is wrong. Dont make any sence

Post damaged item I sold - pls assist

So something I sold was ruined by the post office. I of course am going to refund the buyer, but for him to ship it back do I need to buy another stamp? I'll file a claim with the post for the damage (unless it would be better via Ebay?). Will I NEED...

Buyer filed dispute with CC company before item was delivered

I recently sold an item for a nice chunk of change. I am trying to get TRS so i try and pack/ship within 24 hours to improve my stats.i find out the next morning that the buyer sent a message last night (after i had packed and shipped the item) reque...

Negative available funds

I have made a couple sales and I have finds which are currently “on hold” which I understand. I have also had to refund someone for their order and this has caused my available funds to go into the negatives. Why is that?

Heads up for SELLERS

USPS closed Mon for President's day............don't make a trip~~~ Hopefully Mr. Lincoln will see this, lol

Background elimination.

Where, within eBay can we eliminate photo background?

Ebay INR and BBE completely wrong and nonsense it does not work as stated in the policy!

Here I am. I had a company that employed 7 people, all of whom were registered as individuals and sold as individuals so accaunts never related together. one i am posting now not perfect accaunt cos this accaunt have some negative feedbacks here so i...

Lost item!

I sure could use your help! I sold a bracelet and matching ring on EBay today. I am in the process of getting it packaged and shipped. However, when I went to find the two items in my selling boxes, I could not find them! I have looked everywhere! UG...

This Search thing is getting way out of hand

Between Promoted Listings and search pulling results from item specifics. It's just a disaster.eBay doesn't seem to care.Sellers are figuring out that in order to be seen, they must resort to their own brand of search manipulation via keyword spammin...

Resolved! February monthly chat?

devon@ebay kyle@ebay elizabeth@ebay - I see no monthly chat topic has been posted for February. Should we assume that means the winter update will be tomorrow or are y'all just running behind?