Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Resolved! Changes

Changes that should be changed back? 1. The new roll out for stores is just adding an extra step, instead of just going to the description it takes you to a pop up where you have a choice to go to description or add to cart, it is just an extra step,...

Resolved! I accidentally sent myself an offer

Hi. I sent myself an offer without intending to do so. Now I can’t make revisions to the listing. How do I retract this unintentional offer to myself?Thank you.

Buyers who pay your BIN price instead of sending an offer are way more likely to initiate refund.

Can anyone who sells 1000s of items with BIN/Best Offer confirm this observation? I don't have enough data to support this, but the small amount of data I have suggests this statement to be true.

Suspension For Spring Assisted pocket knives

Hello I recently got suspended for 3 days for having spring assisted knives. Now the rules The following or similar types of knives aren’t allowed:-- Automatic knives-- Butterfly knives-- Dual-action knives-- Gravity knives-- Out-the-front knives-- P...

EBay fees.

If you have looked at your statements from eBay and you. Sell? An. Item for $25 there's a 13.25% charge fine. But they are also charging that 1313.25% charge against your shipping cost. And the taxes that are collected that they sent to your states w...

How to run a successful auction? What is your secret?

How to run a successful auction? What is your secret?I struggle with when to start them, when to end then, how to draw attention to my auctions, etc, etc. etc. In my 10+ years here on eBay, my auction history has been horrible.

Resolved! Does the content in the description help search results

I've been selling parts that fit multiple models If I list those model numbers in the description would that help with the accuracy of the search results for the buyer I know you can specify search Description in advanced search. But I don't imagine ...

Resolved! Unsure how to handle

I received an INR. (Traditionally with no tracking I just auto refund). However, between the time I received the INR and I got home to check it about two hours. The tracking updated with out for delivery Mar 28, 20231:01pmOut for DeliveryCity, ST 123...

Ebay refunded a buyer that received item and nothing they can do!

Read this and tell me why you will not collect payment from the buyer:HistoryMar 25Mar 25The appeal was closedThe appeal was closedMar 25Mar 25You sent us an appealYou sent us an appeal"Scott Poe messaged me one day after he filed the case and said h...

EBay fees on shipping and tax collection?

It make sense to me that eBay would charge on the final selling price of the item.It seems unreasonable that eBay would charge up to 15% on the money the buyer is reimbursing me for shipping their item. I get that some people would cheat the system b...

Been A while since i've sold items. Fees are crazy

Don't understand how you can include the tax and shipping in addition to the item and then charge a fee for it all. Greedy. I will not be selling anymore.And then there was a few items that shipping was more at the time of printing the label.When I l...

Buyer issued a return but sent item to the wrong return address and won’t ship again.

So I sold two similar items but accidentally switched up the addresses I sent them to. And when they both wanted to return it, a wrong return address was used. So they were sent back to the buyers. One of the buyers refuses to ship it out to me again...

Visibility in Countries while using EIS

Hey everyone! We've received a response from our Shipping team regarding excluded Countries when shipping with EIS: "After a seller has been migrated to EIS, we continue to respect any country exclusions the seller has applied to their listing"

Resolved! Is there a workaround for this buyer's request?

I know the answer to "Can you ship to a different address?" is "NO" but I have a message from someone who is asking if there's a solution for her, she seems sincere and is asking PRE-purchase, so it's not like I'm cornered with a conundrum. She lives...

eBay Mobile App ramifications.....

I just saw someone's listing where they said they were trying to limit how much they put into their description "due to the changes in Ebay in regard to mobile app usage". Can someone fill me in on what I need to know in this regard? I like to includ...