Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! Year End Sales & details Reports

Is there an eBay summary Report for 2023 totals that lists my individual Sales, ebay costs/fees, shipping, amounts kept out for State Sales tax, etc?? I am hoping so, and would appreciate help finding access to it. Thanks in advance

Lego Sale, Buyer Joined Today

I sold a couple vintage lego sets that are incomplete for $120 since they’re still quite collectible. “Incomplete” is in the title and detailed in the description. Buyer pays instantly, but they opened an account today. It’s been a while since I’ve s...

Buyer claims package wasn't received and wants a refund

I sell hatching eggs and I have a buyer that claims their package was lost. I had two orders combined in the one package. I checked the tracking and it is said to have been delivered on time and the address was correct. The buyer then opened an item ...

Resolved! Manage ended listings and bulk re-listing: technical help needed please

Perhaps the feature I am requesting already exists; if it does, I cannot figure out how to use it. Here is what I am doing: I select 25 listings from my "manage ended listings" page. I bulk select "sell similar," tweak the individual listings, then c...

Resolved! Lots of buyer questions is this normal

Hi, I’m hoping you can help me. I lowered the price on an item that I am selling. It’s a great deal but a person that is interested keeps asking whether there’s chips and cracks. I answered that question and now they wanna know if there is white stai...

Sell Not Started yet

I am a New Seller and Do around 30 Listing in My store but the Visibility is zero in my Account what should I doI also try to make and an Ad Campaign But cannot see then campaign option in my ebay dashbord

Upcoming Seller Event: RVA Richmond Virginia eBay Sellers In-Person & Virtual February Meeting

January Meetup Success! RVA & Central Virginia eBay Seller Meeting RVA & Central Virginia eBay Sellers In-Person and Virtual February Meeting A huge thank you to everyone who joined our January meetup, both in person and virtually! We had an amazing ...

My account suspended because of BBE

Hello I recently got a suspension on my account because of BBE items.I have 4 listings on BBE even though 1 of these was just a refund to the buyer because of shipping adjustment which was the exact amount of the item he ordered and of course I inclu...

Resolved! How can I know if Offers were tried?

Hello all,I notice that some of my BIN / Make an offer with low acceptance has several watches. (3, 6)Is there a way I can see the "attempts" to make an offer and if they failed? I'm trying to get a idea what prices are being offered and which ones a...

Authentication incorrect?

I sent out a new pair of legit NIKES fornthe 1st time and they sent them back basically calling them fakes?!? Who does this process?! And the 2nd time they made me use this system. I had a case opened against me by buyer saying they never received th...

Calming The Storms

Hey gang, as you all know, there are lots of shipping disruptions impacting delivery times throughout the country. Unfortunately, it's much easier for buyers to vent towards an accessible and transparent seller than it is to a shipping carrier. Perha...

need help with a seller fee question

I do not wish to sell outside the USA - & my acct restricts selling outside of United States. I recently had a purchase form someone with a US shipping address. Ends up he is out of the country so eBay charged me an international selling fee even tho...

Shipping

I have shipped the item to the client over 10 days ago. The client is getting mad. Is there anything I can do with the postal service to making circles? the tracking states in was in there state ready to arrive and now is back out of state.. Please h...

Advertising campaign

Hey everyone, I’d love to hear your thoughts on eBay advertising campaigns. Up until a year ago, it was common to set a minimum of 2%, which was supposed to give good exposure. I’ve heard that if you set 2%, it has the same effect as 10% or more. Now...

Sold via promoted listing

I recently catch, that Ebay starting to cheat about this.I have now 3-4 times, when something is sold, i check in the orders section and it NOT have green label "Sold via promoted listing".But on the next day, it "magically" appears! And i think, thi...