Why is my feedback rating going down?

[gardeltango]

For some reason my feedback rating has dropped down to 98.9%.  I only have one negative which was months and months ago, no neutrals and the rest are all positive.  What’s going on?

[gurlcat]

You know what would absolutely guarantee raising your number?  -Go back to giving your buyers positive feedback like you used to, however longer ago than a year it was since you stopped doing that.   In many cases it's a buyer seeing that you gave them feedback which reminds them to return the favor!    You've sold 54 items since December -that's 54 wasted opportunities to not only get in-kind positive feedback but also potential repeat customers.  You could just copy-paste the same comment to all of them and have it done in 5 or 10 minutes. 

[slyders_finds]

Not a new comment but Ebay needs to overhaul the feedback system. It's Ancient. I had 100% feedback. Then a guy who was a problem years ago came back to be a you know what. Claimed a Vinyl Record somehow disappeared from the package. Must be that vanishing powder. So he leaves negative feedback again(funny how he never opens a INAD either time. Why? Because there was never an issue in reality. I believe the Son using his Dad's account) and bring my account to something like 97.3. Now with the positive feedbacks slowly dropping off I am down to 95.7. Kinda ridiculous Ebay let's a seller/buyer going on 20 years to have an account tarnished by a liar. And yes some people will not buy from a seller under 99.1 even though every other feedback is raving about the item and customer service. 

[johnrj1226]

Here is what I see on your profile

gardeltango (3235) 

• Positive Feedback (last 12 months): 100% O i Here is how it is calculated by eBay Just  click on that O with an i in the middle right  after the %

• "We calculated this positive feedback percentage using the total number of positive and negative ratings for orders made in the past 12 months.
• This excludes repeat feedback from the same buyer for orders made within the same eBay calendar week.
• Here are this seller's feedback ratings in the past 12 months (this may differ from the numbers shown in the feedback ratings table):
• Positive feedback: 90
• Negative feedback: 0
• Using these numbers, here's how we calculated this seller's positive feedback percentage:
• 90 / ( 90 + 0 ) = 100%"

[wastingtime101]

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@johnrj1226 wrote:

Here is what I see on your profile

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You're seeing 100% because this thread is from 2 months ago and someone just bumped it so the original poster's neg FB has already rolled off.

[wastingtime101]

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@slyders_finds wrote:

Not a new comment but Ebay needs to overhaul the feedback system. It's Ancient. I had 100% feedback. Then a guy who was a problem years ago came back to be a you know what. Claimed a Vinyl Record somehow disappeared from the package. Must be that vanishing powder. So he leaves negative feedback again(funny how he never opens a INAD either time. Why? Because there was never an issue in reality. I believe the Son using his Dad's account) and bring my account to something like 97.3. Now with the positive feedbacks slowly dropping off I am down to 95.7. Kinda ridiculous Ebay let's a seller/buyer going on 20 years to have an account tarnished by a liar. And yes some people will not buy from a seller under 99.1 even though every other feedback is raving about the item and customer service. 

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Why didn't you block the buyer years ago after that first time they were a problem @slyders_finds ?

[slyders_finds]

I did. He started a new account and moved to a different state(IP Address will change as well). Once he started giving issues with the second purchase, I had a Deja Vu moment. I remembered his Name and his new account ID was very similar to his last one. He obviously gets a thrill out of ruining a person's 100% feedback. The sad fact is the person on the account is the president of a Christian College in both Pennsylvania and Detroit. I guess he or his Son wasn't raised well. I have been trying to buy a few things on my account to help, but can't afford to buy a ton of things. 

[wastingtime101]

I hope you reported him @slyders_finds for circumventing your blocked list.

[slyders_finds]

It has been at over 90 days, but I think I reported for Feedback abuse. Most of the choices ebay gives you aren't even relevant to the situation. I'm sure Bot made the denial on removing the feedback. I took a shot in the dark and sent a feedback revision request, but of course he didn't change it.