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What possible reason?

Fore what possible reason would a customer leave me (or anybody) a neutral and say "THANK YOU"?

Zero To Sixty In Five - Pablo Cruise
Message 1 of 40
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39 REPLIES 39

Re: What possible reason?

@evry1nositswindy 

I saw one the other day that read..."Beautifully packaged, great item. Very happy with my purchase"...it was a negative.  Sometimes I think people are just oblivious and I'm no exception.  lol.

Message 16 of 40
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Re: What possible reason?

I think plenty of buyers do not understand that a neutral is really a negative and a negative means something along the lines of "Seller used my address to break into my house and steal my dog."

Message 17 of 40
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Re: What possible reason?

Can't please everyone I guess, I just got one today "not as expected" uh what did you expect, exactly pictured and describe, guess they were expecting a $100 lures for $10 bucks.

Message 18 of 40
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Re: What possible reason?

Did it already get removed? Looked through your recent FB rec'd and see nothing except pluses.  

Message 19 of 40
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Re: What possible reason?

I’ve seen posts by a couple of buyers who said they only leave positive feedback when the seller goes ahead and beyond (upgraded shipping, free gift, etc) and everyone else who did their job got a neutral.

 

Some people you just can’t please…

Message 20 of 40
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Re: What possible reason?

As @heckofagame said, maybe passive aggressive and they want you to come to them instead of coming to you. Stupid mind games for "control".

Wasn't there one popular buyer here who mentioned he only gives out positive feedbacks for sellers who give beyond what they are obligated to provide? That meant that whenever a seller only provides 100% of their obligated service, this buyer would give them a neutral feedback. Maybe that buyer bought from you.

Message 21 of 40
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Re: What possible reason?


@monster-deals wrote:

Same reason I get "oustanding service" with a neutral. 

 

Geez thanks


Outstanding isn't Exemplary though.

Message 22 of 40
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Re: What possible reason?


@iamalwaysright wrote:

@monster-deals wrote:

Same reason I get "oustanding service" with a neutral. 

 

Geez thanks


Outstanding isn't Exemplary though.


It's not a banana. 🍌

Message 23 of 40
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Re: What possible reason?

Maybe it was a sarcastic thank you. Like a "Gee Thanks".

Are you going to reach out to the buyer?

I agree with @bashort. Once ebay doesn't allow you to remove negatives with a positive comment, I'll totally be okay with that. It might be kinda cool to have rows of negative feedbacks that say something like "Greatest Seller Ever". That way when a buyer clicks on my negative feedbacks filter these "false negatives" will drown out and bury the actual negatives I receive.

Message 24 of 40
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Re: What possible reason?


@soh.maryl wrote:

Did it already get removed? Looked through your recent FB rec'd and see nothing except pluses.  


Another situation of the SNAFU of feedback showing up in MOST RELEVANT order.  If you switch to MOST RECENT it is the first one.  One of the most ridiculous improvements eBay has made in some time!!

Message 25 of 40
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Re: What possible reason?


@inhawaii wrote:

@stuff4divas wrote:

@inhawaii wrote:

Fore what possible reason would a customer leave me (or anybody) a neutral and say "THANK YOU"?


@inhawaii  what does their 'Left for others' feedbacks look like?


Great question. I just looked.

His last 6 feedbacks were the same, neutral and "thank you".


So it's not you, it's him 😁

Message 26 of 40
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Re: What possible reason?

Let it go - some people are just that way.

 

They probably have a bumper sticker on their car that says "Have An Adequate Day".

_______________________
“I have a year, and who knows what might happen in that time. The king might die. The horse might die. I might die. And perhaps the horse will learn to sing.”

Hell is empty. And all the devils are here.
Message 27 of 40
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Re: What possible reason?

They can't read English? When they grade a seller.

They can only write thank you and hello on feedbacks.

 

Message 28 of 40
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Re: What possible reason?

Where did you see those posts, just curious...

Message 29 of 40
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Re: What possible reason?

Or, it could have been someone who was not satisfied with their purchase, but felt it didn't warrant a negative feedback. I would take the "Neutral".  Personally, I'm glad it's a 3rd option. 

Message 30 of 40
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