Selling

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Why Organic sales drop to ZERO?

Anyone have any theories as to why my organic sales have dropped to ZERO over the last two weeks? I am a Top Rated seller with 50 listing for about a year with pretty consistent results. I sell about 60 items per week with a mix of organic vs. promot...

I'm sick of eBay waiting until the last legal day to send 1099's.

I'm one of those people that like to file ASAP.Why does eBay take so long? Last year, they sent me a "correct" 1099-k at the end of March, which fouled everything up.

Counterfeit/ Items not as described

I have been monitoring items sold as "L.A. County Jail" clothing, and notice several sellers listing/ selling items I know for a fact are not authentic jail-issued clothing. The buyers are likely unaware of this. What should I do, if anything?

Can't call or chat with eBay to appeal a denied feedback removal request.

I paid eBay nearly $10k in fees last year and they keep cutting down on support. I can't even speak to someone.

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Question about eBay's recent My Cost feature to add COGS

eBay has added a new entry into the listing template - My Cost (Optional) so that a seller can add COGS to each item. From what I have seen on Facebook, a lot of eBay sellers hate this idea. However, for me it is an ideal feature and one that I would...

When you think you've heard them all

I get a message from a potential buyer that simply says, "You're not a scammer are you?" what to do next...

Seller limits

I've been on Ebay for close to 18 years. My seller dashboard is amazing, I'm top rated, and if Ebay were to review today I'd still be top rated. I've done $19,000.00 in sales in the past 90 days. I'm not able to list anything. Evidently I've hit a ca...

I AM DONE SELLING DESIGNER ON EBAY!!! THEY LOVE TO UNVERIFY AUTHENTIC GOODS

I own 2 successful sneaker/designer stores in Michigan. I have an authenticator at each location and we use entropy which is the absolute best in the business for authentication. eBay time and time again will fail to verify 100% authentic goods. Desi...

A buyer said they were only 16, can I get in trouble for selling them stuff?

A buyer had asked me to combine multiple items into one listing. I messaged back and forth with them for a bit, then they bought the listing. After they paid, they messaged me and said "sorry for being such a pain, I'm only 16 and I'm a kid, I'm sure...

Cannot remove the 'Dispatch Now' marker after items posted

So, I sold 3 x items on my account to the same seller. Two were 'free postage' items, and one required postage to paid by purchaser. As all items were low value and light, I sent all x 3 in one envelope to the purchaser, using the ebay generated Trac...

Buyer wants a refund

I sold an item with 5 pieces. I posted several pictures from different angles. Description was "Used , none are perfect . all have issues". I hid nothingBuyer received the item and said they were junk wants a full refund. My initial response message ...

Ebay's Time Frame for shipping is wrong

Has anyone noticed that the time frame Ebay shows on our items for sale is dead wrong. Media Mail can not deliver in 2-4 days. USPS Ground doesnt deliver in 2-4 days. Ebay has not taken into account the time frame for the seller like I use 2 days to ...

Resolved! What is Triggering the "Counterfeit Products" flag here.

So, this is an original paperwork lot out of a 1981 Video Poker machine. It just keeps triggering the counterfeit flag. Original title was "1981 Omega Products Double Up Poker Manual Scematics Warranty Lot". Changing the description to basically noth...

Resolved! Promoted Listings Question

I have been on eBay since 2017 and have sold $1000's in small dollar items as a hobby. This year my sales have dropped of dramatically and I was looking into promoted listing(which I've so far rarely used). Does eBay charge promoted listing fees on s...

What happened to "the customer is always right"?

Not to be a pollyanna, but seriously, when did the mantra of the customer always being right get replaced with the customer is public enemy number one and should be fought with over every stupid, silly little thing? I know most of our regular posters...