WHERE is the Annoucnement on the Memorial Day Tracking upload GLITCH?????

[mr_lincoln]

I just saw a thread on the M2M board about tracking not being uploaded on time on Memorial Day weekend ... so I checked my Dashboard and sure enough I am now scheduled to be switched from TRS to Above Standard next month IF THEY DON'T FIX THEIR GLITCH.

I just checked Announcements and 12 days after the fact NOTHING!  Seriously?!?

I already have one prior late shipping defect from eBay & USPS's ineptitude with their API software NEVER registering the tracking number on a package (1 of 5 shipped that day) and lost the INR claim because eBay had NO record that the item ever shipped ... then a week later the ENTIRE tracking history uploaded on the Sold file  CONFIRMING it was shipped on time, CONFIRMING it was delivered on time ... so the Buyer got away with a Freebie.

The Dashboard says 19 Not uploaded at all ... what a load of garbage!

[dhbookds]

---

@valueaddedresource wrote:

I'm seeing the erroneous Memorial Day weekend defects removed and percentage restored to where it should be this morning.  Is anyone else seeing the same thing?

---

yep, I see the same.

[my-cottage-books-and-antiques]

Yes. This was at the top of the page as of yesterday, and is still there, although they have already corrected it---I'm back to 100%. Which is why I didn't bother to contact ebay about this---I figured they'd hear enough about it to make a sitewide correction, and that appears to be the case: 

A technical issue is causing your projected seller level and metrics to display incorrectly in multiple regions. We're aware of this issue and are working to fix it as soon as possible. We apologize for the inconvenience.

[michaelruth]

Yes, mine was fixed within the last hour.  YAY!

[isaiah53-57]

---

@mr_lincoln wrote:

I just saw a thread on the M2M board about tracking not being uploaded on time on Memorial Day weekend ... so I checked my Dashboard and sure enough I am now scheduled to be switched from TRS to Above Standard next month IF THEY DON'T FIX THEIR GLITCH.

I just checked Announcements and 12 days after the fact NOTHING!  Seriously?!?

---

I called customer support last night regarding this matter and I see it was fixed today with a Red Text Message Saying they were aware of the Problem - Thank You to ALL who stay vigilant and take time to report these types of issues!

[brittanie@ebay]

Hello everyone - This issue has been resolved and more information on the issue can be found here. Thank you for your patience while we got this addressed.