Selling

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Why does ebay ask for feedback on a customer cancelled sale?

What's the point of it and do you leave it?

This is why some buyers really make me leave a dent in my forehead....

Got a negative today that I cannot for the life of me figure out why some people seem to have a severe lack of comprehension or cannot read. Not only that, no return was opened, no message sent. Just straight to a negative. I mean.... What? So I sent...

Does a human work in EBay customer service?

I’ve had $800 on hold by eBay for going on 6 months, I’ve reached out to every possible “person” I can . I have a red banner that instructs me to either put a debit card or a bank account on file in order to get my funds, but neither will work. Unfor...

sellers promotion

I have been a top seller for a number of years. receiving all perks.I was stuck in DC had a few items to post so items were late. I informed each buyer who were fine with that. but got penalized. I still have a 100% feedback rating with a few thousan...

What’s difference between add to cart + add to watchlist.

They still don’t buy it after a long time.

Is eBay's £5 off app purchase affecting the seller?

Hi, quick question, Seller has an item listed for £130, I messaged and he said he would accept a £115 offer, eBay then notified me that if I made a purchase through the app it would deduct £5, so I made the offer of £115 with the coupon applied and t...

Buyer did not specify desired product.

I had a purchase of an item of which I have several variations. The buyer did not specify which one. I have messaged the buyer three times with no reply. How do I resolve this as my shipping deadline is today!

[Edited by Moderator]. Buyer just purchased a coat from me. No feedback. No negotiation.

This buyer purchased my item but I never got an offer from them. Just purchased the item at a very low price and there is no info or feedback on them. Any advise.

Undeserved restriction because of “eBay policy regulation”

I have spent hours trying to get an explanation for this restriction. So far, I’ve been caught in a fatal loop. Although I’ve been a member of eBay since 1989, I am new at selling.

Another ebay screw up...

Last night I came across a listing for a Hello Kitty product I had listed a while ago with no sales.Ebay somehow changed the spelling from "Hello Kitty to "Hello KItty".Thanks ebay.

SALES COMPLETELY STOPPED 5 DAYS AGO

So sales completely stopped again.. I thought the holidays would bring no stoppage, but no! I feel it is a definite shadow ban on my store listings! When sales start back, they are regular! This started after updates in September! Im down 50% since t...

"Free Shipping" Isn't For Every Seller

Some of you remember when John Donahoe took over eBay and tried to destroy it so his buddies at Bain Capital could profit from hedging the stock. Luckily it didn't work, since we all still have this selling platform, but boy did he try! He completely...

I have been getting an error message for a week when trying to get an eBay call back.

Everytime I try to request a callback from eBay using the chat with the automated assistant I get the error message: "Sorry, we're having technical difficulties. If you try again, I should be able to help you, or you can search online help" This has ...

Another NO SALES Thread, See You At Marketplace, Folks! =)

'Twas two weeks before Xmas and my backup account (which I started this year) is outselling my main account (this one). Hmm.Coming up for air after listing all my high-end stuff on FB. It's really just as well, because if I sell any of it there, it c...

User Not Found - Trying to Respond to a Customer Message

Hello, I've been trying to respond to a few customer messages we received over the weekend but since yesterday , whenever I click send there's an error code that says "User Not Found". But when i check the customer's profile it's still there.What cou...