eBay

Hello, I've been trying to respond to a few customer messages we received over the weekend but since yesterday , whenever I click send there's an error code that says "User Not Found". But when i check the customer's profile it's still there.What cou...

I’m using a delegated account (not the primary account), and I recently contacted eBay support to follow up on an issue with an order refund. When I provided the order ID, the chat representative told me they couldn’t locate it in my account. However...

We received an order and shipped it using eBay’s International Shipping program. Unfortunately, the package was disposed of at customs. We called eBay support, and they told us that eBay would handle the refund to the buyer.It’s now been a few weeks,...