Understanding ebay fees

[pbnj70]

I'm a new seller on eBay. I recently sold an item for $150 plus buyer paid shipping. My payout to my bank was $58.55 and I am having a very hard time in how eBay can justify that payout. Even with the listing fee and promoted listing that seems utterly ridiculous. Someone please make it make sense. 

[jrkirk]

Need more details to understand. What do the transaction details show were the deductions?

[toysaver]

Click on the item's View order details from the sold section of the seller hub.  Scroll to the bottom and every cent is accounted for.  

[zakstreasuretrove]

Without details and any way of knowing for sure, I suspect the promoted fee is working as intended....for eBay.

[monica-sells]

desktop for the single item sale details

go to this page:

https://www.ebay.com/sh/ord/?filter=status:ALL_ORDERS

find the order on the list...click the "Order Number"

(this format XX-13293-XXXXX)

lower right displays detailed information.

[monica-sells]

desktop to determine what items determined the "Payout"

Go to this page:

https://www.ebay.com/sh/fin/payouts

Locate the line with that payout and click the "Payout ID" (10-digit number)

It will reveal the detail for that payout.

Remember...a "payout" is not always the result of a single sale/event. It may consist of multiple sales.

[fern*wood]

While everyone waits for your details in order to help answer your question, please check your shipping on the oil painting you have for sale.  The shipping charge looks very low for the size of that item. 

[slati_2013]

You are a new seller. I am pretty sure eBay is playing a game of holding some of your funds to cover any potential issue. Odds are you will eventually get all what is due. Also if you have a claim pending or an issue with a sale, eBay will withhold the amount from your funds until the issue is settled.  It is also possible your listing fees and promoted listing ate up all your money. 

[caldreamer]

Go to ORDERS, ALL ORDERS (find that item and click VIEW ORDER DETAILS).    This will give you an exact breakdown of where the money went.

EBAY puts 30-day hold on money for new sellers.   After you have sold several items and have a proven that you are a reliable seller EBAY will remove that hold.

[house*of*paws]

Hi @pbnj70 

I’m just making sure you find your way way back here to see the answers (and questions) you received.  🙂

[buyselljack2016]

@pbnj70 

monica-sells has you covered.............  check the details of that "payout" to see what it consists of.

Payouts are a "rolling" thing and are not "individual" transactions payments.

ETA

are your items in a category that needs "promoting"?

[m60driver]

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@pbnj70 wrote:

I'm a new seller on eBay. I recently sold an item for $150 plus buyer paid shipping. My payout to my bank was $58.55 and I am having a very hard time in how eBay can justify that payout. Even with the listing fee and promoted listing that seems utterly ridiculous. Someone please make it make sense. 

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My money is the issue is the promoted listing (PL) fee which can add up very quickly.  Remember fees are applied to both postage and taxes.  If you used Ebay's suggested PL rate you will be screwed every time unless you have very high margins to absorb that cost. Otherwise all selling fees are clearly listed on Ebay, there are no surprises.

[12345jamesstamps]

'sold item for $150.'....remember item was sold so your profit goes into 'processing funds' before 'available funds'...here's the thing you might have not notice.

The 'promoted fee' is taken out of your profit in seconds while you are still having the 'profit' in 'processing.

Any promoted or refunds are taken from 'available funds' in seconds.

So while your payout was $58.55...the promoted fee of the sale was taken out from the sale days ago.

[pbnj70]

I'm not entirely new to selling on ebay, but it is a new account for my wife. The reason I tried promoting the listings is because they weren't getting a lot of views and I was trying to gain some traction for her account. The items are kind of unique in nature and are collected by a certain demographic. Do you have any insights you want to offer to possibly boost views on her listings? And thank you for your answer to my original question. 

[buyselljack2016]

Got no insights. The what appears to me to be "well titled" listings just seemed that they may not need much "promoting".

I'm an expert on nothing, but as you state ......... unique in nature and collected by a certain demographic .....  it would seem that they are not in an "oversaturated" category that would need big promoting to get them seen.

Hopefully the promoting did not take a big bite.