Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Resolved! SOLD NIB NEW BALANCE RUNNING SHOES & AUTHENTICATOR SAYS THEY'RE NOT NEW. WTH?!?!

Has anyone else had this happen? I sent the shoes in an "old" Amazon envelope but the shoes inside were in the new box and shoes have NEVER been worn b/c they didn't fit me. ALL of my photos show the new shoes that are 100% authentic. These New Balan...

new feedback system

I want the old feedback system, the new one sucks. Not enough info provided

We looked everywhere

I've seen this page a lot over the past few weeks. Totally random, not on any specific page. Could be an item, could be the entire selling page of "My eBay" or the order number associated with a shipping label. eBay should be looking everywhere for c...

Resolved! Store promotion doesn't show in search results

I am running a store promotion of buy one get one 50% off that has been active for 9 days and I have zero sales. Looking at search results for my items (from a second account I have), my promotion doesn't show in the search results but others do. In ...

Read receipts for messages

Do you think it's a benefit to have this function in ebay messages, to know when or if the message recipient has seen your message or not? Since ebay is trying to make the messages look like texts, I don't see why they shouldn't have this function as...

combined shipping for international BIN buyers

I can't get a clear answer on this - is combined shipping banned for foreign buyers of BIN lots? I've been told yes, I've also been told there is a way for buyers to ask for a combined invoice in such situations. If there is a way for buyers to ask f...

Resolved! Brutal for Sellers: Bad Buyer Experience ("BBE") policy

I need to vent this. 4/30 of my sales counted as BBE. I don't know which, but surely also #2 bellow:2. Stock-Out Cancellation (“Stock-Out”) A seller canceled a transaction because you no longer had the item, or the item was never shipped, and the buy...

Attention Rollo printer users...

I always order genuine Rollo labels from the same seller on Amazon.I refuse to buy aftermarket labels.I've ordered and re-ordered over a dozen times and never had any problems.My latest re-order from the same seller I always order from arrived.They a...

taxes

just want to thank ebay for not telling me about the new tav thresholds as soon as i can im closing my account and filing lawsuit against ebay for being neglectful and ebay can **bleep**

Resolved! Scammers on high value electronics item (computer graphics card)

I am trying to sell my Nvidia 4090 graphics card as I upgraded to a 5090 (was lucky to get one). I am getting a LOT of scam accounts that "buy" my item and send suspicious messages and have suspicious amounts of positive feedback on low value transac...

This is what most of the sellers are talking about in this forum!

When sellers come into this forum & try to make sense of why they are not making sales. Complaining about what is possibly interfering with their opportunity to make money, this is an exact example of what we are so miserable & depressed about. I jus...

payout hold

Hello,eBay has recently stopped my payouts and is asking for documentation to verify that I purchased the items I have listed for sale. The documentation can include manufacturer invoices or receipts. Unfortunately, they will not accept photos of the...

Shipping Label Printing for a Cancelled item

I don't know if this is an issue exclusively happening to me but... after over 20 years selling. Now the Cancelled items show in the Bulk Shipping Tool. Can Ebay Please remove all cancelled or under dispute items from the Ready to be shipped (Bulk Sh...

Can't cancel order, says it's already refunded, but still shows in Awaiting Shipment

Ran into a weird one here, it may just resolve itself but I thought I'd check on it, since it hasn't yet resolved itself in the hour or so I've been trying to do this. We got an order this morning through EIS, and then the customer messaged us fairly...

Resolved! Shipping Address not Specified/Buyer has not paid for item Error

Hello!I recently sold a "for parts" game system and had issues with shipping it. On my mobile device, it says I cannot buy the shipping label because the shipping address is not specified. It also states that there aren't any shipping services availa...