cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

So if a buyer wants to go out an inspect a high dollar item they can't

So, if your a buyer you can no longer request to see the item your interested in purchasing because eBay's afraid you'll buy it off site. Plus if your a seller and you provide an address to inspect the item eBay will restrict your account. Hows this going to work with cars, and big machinery, and the like?

 

eBay wants everyone too base their purchases on the actual description and that's it. That can create some big issues for sellers when it comes to return freight shipping. Also, how is this going to work with free pick up's. Sellers need to provide an address for the pick up, but they can still wheel an deal, the way I see it. 

 

http://www.ecommercebytes.com/C/letters/blog.pl?/pl/2017/6/1498495007.html

Message 1 of 70
latest reply
69 REPLIES 69

Re: So if a buyer wants to go out an inspect a high dollar item they can't

The time is coming fast when no one will need eBay, just like the web quit using Yahoo, unless eBay gets new leadership fast, eBay is the next Yahoo for sure !!!

 

This management team is not even responding to threads on this forum any longer.

Message 46 of 70
latest reply

Re: So if a buyer wants to go out an inspect a high dollar item they can't


@*eponymous* wrote:

I agree with your objection to the nanny messages.  From a buyer's standpoint, no consumer is going to continue to shop somewhere the store rats walk up to customers and tell them to be sure to pay for their items.

 

I had to redo this message to get it throuh the nanny-bot by taking out actual prices, item number of the other item, and the word "price".  It was amazing the message ever got to the seller.

 

I sent a message to a seller about a pair of Restoration Hardware Belgian linen drapes.  The seller had 2 listings - and 2 different prices - for what looked to me like the same item.  I asked if there was a difference in quality or condition because I know that some RH are rebagged store returns and can have flaws.  The seller said no difference - it's her way of giving an advantage to regular customers who get there first because they get the seller's newsletter... Ahem... @timemachine777

 

So I was teed off and bought an RH coupon for 20% off sale price (for $18 ON EBAY, NO WORRIES, EBAY) and bought the drapes at RH for less money and free shipping.  Too bad for the drapes seller...and so there, eBay!  Continue accusing buyers of being dishonest thieves, and we WILL - and already do - shop elsewhere!


I don't think eBay really pays much attention to the ramifications of many of it's actions. They worry so much about losing their members to other large sites, an roll out a price match program to prevent buyers from leaving, yet they continue too do all sorts of stuff to drive both buyers an sellers away.

 

It's like...wake up eBay, and fix your issues, an you wouldn't have to worry as much about the competition. It's called building customer loyalty, something eBay doesn't quite get.

Message 47 of 70
latest reply

Re: So if a buyer wants to go out an inspect a high dollar item they can't


@timemachine777 wrote:

You would think that eBay would apply some common sense here. There are certain items that not many people will buy, without being able to inspect it. 


Sellers should use some common sense and understand not all items are good fit for online marketplaces. 

Message 48 of 70
latest reply

Re: So if a buyer wants to go out an inspect a high dollar item they can't


@nowthatsjustducky wrote:

One thing to bear in mind is that how a person tends to view everyone else is generally a reflection on themselves and their own ethics or lack thereof.

 

In light of this, is it no surprise that the pointy haired folk here believe all of their customers and their customers' customers are lying sneaky cheats and thieves that need to be under constant kindergarten level supervision throughout all aspects of their time using eBay?


eBay has definitely created a nursemaid image of themselves lately. They're suppose to be a facilitator venue, yet they try their hardest to control every aspect of an account, an sale.

Message 49 of 70
latest reply

Re: So if a buyer wants to go out an inspect a high dollar item they can't

"It's a joke and an abomination, if I order something pick up only how am I going to get the sellers address where I pick my stuff up at ??"

I recently bought a vase from a local seller, I paid thru PP, and we agreed (thru eBay messages) to meet at a local grocery store parking lot. It all worked out just fine. We were not flagged, the messages went thru even tho she had her phone number in the message.

I could have gotten the number anyway since we were in a transaction. My point is, there are ways to meet and look at a small item. Don't always need an address.
Message 50 of 70
latest reply

Re: So if a buyer wants to go out an inspect a high dollar item they can't


@gracieallen01 wrote:

I do understand what you are saying and agree that there 'shouldn't' be a problem.

 

However, I believe ebay motors has a different set of rules and setup from the rest of the .com.  Thus, a problem.

 

I also understand that you don't appear to know a great deal about antique Chinese porcelains - no offense meant, not many people really do.  No amount of photos will satisfy a true collector of high priced items, nor a tome of description.


 

Agreed I know every little about chinese porcelains (I would even say I know nothing beyond a couple of discovery chanel shows..lol).  In this case I believe you would be the exception to the rule.

 

I have more than one store.  I maintain the other for rare finds that I run into.  Some of them fairly large (right now cleaning up a 42" x 28" mirrored hidden wall cabnet).  The store is on a smaller scale and I do it more because I have a passion, than for pure profit but, I have the same policies with that site as I do the Auto Parts.  There is no reason that someone can't just click the button and agree to the purchase before coming out to see the item.  

I have been doing it for a while.  I personally started doing it because I want to know that someone is serious before I take time out of my day to drag out the item and let them inspect it.  I have no problem doing it for a serious buyer.  I have a business location, but it is not a store.  People stop in and I have to pull the items for them.



Message 51 of 70
latest reply

Re: So if a buyer wants to go out an inspect a high dollar item they can't


@moondogblues wrote:
 if I order something pick up only how am I going to get the sellers address where I pick my stuff up at ??"

Once you view the item and decide you want it, Ebay will give you the address to go pick up the item.

Message 52 of 70
latest reply

Re: So if a buyer wants to go out an inspect a high dollar item they can't


@nowthatsjustducky wrote:

@timemachine777 wrote:

@18704d wrote:

 

"I know that, and that's why I mentioned them. Hows eBay going too continue to justify certain items over others when it comes to contact info? They're going to have to cut out contact info across the site."

------

 

What I said was;

Vehicle listings do Not need contact info in the listing.

The buyer can get it after the win.

 

So, eBay's no contact info in listings won't harm those buying vehicles and heavy equipment.

 

Lynn


But I'm talking about prior to a purchase.


And wouldn't the seller be stuck with a completely non refundable and hefty successful sale fee, even if the buyer does back out of the sale?  That right there is reason enough to allow the buyer to inspect before commiting to buy.


No, People dont pay ALL the time with car purchases.  That's the reason I didnt go that direction with my store.

Message 53 of 70
latest reply

Re: So if a buyer wants to go out an inspect a high dollar item they can't


@rw011164 wrote:

Yes, that is the new protocols set forth by ebay. We recently had two parties interested in coming to look at furniture prior to purchase, which we always did with no problem in the past, but we had to advise the parties that we were not able to accommodate their request now since ebay does not permit either party to exchange any contact information.

 

As in real life, unscrupulous people are the ones who can't trust others.

On the other hand, honest people are way too trusting and end up being taken.


Message 54 of 70
latest reply

Re: So if a buyer wants to go out an inspect a high dollar item they can't


@goodluckselling wrote:

@timemachine777 wrote:

You would think that eBay would apply some common sense here. There are certain items that not many people will buy, without being able to inspect it. 


Sellers should use some common sense and understand not all items are good fit for online marketplaces. 


I can't think of very many items that aren't a good fit for online selling. Maybe not a good fit for eBay due to it's policies. But not the online market in general. If I had a larger population around me, I would put items like furniture up for sale via pickup only. It's just not worth it since I can sell them a lot faster through my shops, or local auctions.

 

 

Message 55 of 70
latest reply

Re: So if a buyer wants to go out an inspect a high dollar item they can't

Why would you say that, bulldozers are being sold on Craigslist every day !!!

Message 56 of 70
latest reply

Re: So if a buyer wants to go out an inspect a high dollar item they can't


@timemachine777 wrote:


I can't think of very many items that aren't a good fit for online selling. If I had a larger population around me, I would put items like furniture up for sale. 

 


So you cannot think of items that aren't a good fit for online selling. Then say you won't put furniture up for sale because it is not a good fit for on line selling.

Message 57 of 70
latest reply

Re: So if a buyer wants to go out an inspect a high dollar item they can't

Everyone is selling furniture online, Craigs, Facebook, Amazon, Wayfair, just not on eBay.

Message 58 of 70
latest reply

Re: So if a buyer wants to go out an inspect a high dollar item they can't

Your correct. I was answering machines bazaar statement.

Message 59 of 70
latest reply

Re: So if a buyer wants to go out an inspect a high dollar item they can't


@annadryl wrote:

Makes me paranoid about communicating at all now! Bots suspending or restricting both buyers and sellers over false off-site shenanigans. It hasn't happened to me but I read about it every day here.

 

How in the world does it help anybody? It's only stopping potential (legitimate) transactions but we know that "We're working on it" means it is done and that's the way it will be...


This is just nutty.

 

eBay doesn't own the item but they want to control who sees it? Don't they already have Cassini to prevent buyers from seeing merchandise?

Chaos is NOT an "industry standard".
Message 60 of 70
latest reply