So if a buyer wants to go out an inspect a high dollar item they can't

[timemachine777]

So, if your a buyer you can no longer request to see the item your interested in purchasing because eBay's afraid you'll buy it off site. Plus if your a seller and you provide an address to inspect the item eBay will restrict your account. Hows this going to work with cars, and big machinery, and the like?

eBay wants everyone too base their purchases on the actual description and that's it. That can create some big issues for sellers when it comes to return freight shipping. Also, how is this going to work with free pick up's. Sellers need to provide an address for the pick up, but they can still wheel an deal, the way I see it. 

http://www.ecommercebytes.com/C/letters/blog.pl?/pl/2017/6/1498495007.html

[autopartspuller]

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@gracieallen01 wrote:

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@autopartspuller wrote:

Last time I checked, Kids are not everyone or even most people's target audience.  I know quite a few adults that still watch TV.. granted most have a DVR or a version thereof.

OP: Other than a vehicle sale, I dont understand why you would need your buyer to view before purchase.  

I have some large items that have to be shipped frieght.  I can pretty much photograph & send images or answer most questions on items via ebay's .  I do a pick up only option on all my listings.  If someone wants to view it, they need to agree to purchase via Ebay and then we either do cash when they arrive or I send them an invoice with shipping so they can pay through Paypal.  

Money doesnt change hands until the buyer decides.  If they come out and are not happy with the item, I go back, cancel at buyers request and relist (of course this rarely happens because I have talked to the buyer before they come out and tried to answer all questions.)

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It could be antique furniture, where freight is involved.

I've got some antique Chinese porcelains that sell for 5 and 6 figures.  I can put all the photos in the world in an ad, as well as a 20 page description.  BUT, unless the buyer can hold the piece, feel the porcelain, see it in REAL and various light, the pieces aren't going to sell for more than a few hundred dollars - One can't tell if they are real without seeing and touching them.

And, that is just the tip of the iceberg.  Folks wonder WHY things of value - true value - aren't listed on ebay?  Forget wondering - ebay wants fast food quality.

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The rest of my post answers that issue.  The buyer does NOT have to pay for the item prior to viewing it, they just have to agree to purchase via Ebay.  IE. Click that little buy it now button and then request to view it before paying.  Ebay just want's thier portion of the transaction.  They dont care if the rest of the transaction occurs later after the buyer comes by.  

I understand that sometimes buyers dont realise that is how it has to be done if they want to view the item first.  All you have to do is explain it to them.

[18704d]

" Hows this going to work with cars, and big machinery, and the like?"

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Listings in eBay Motors are non-binding.

When a buyer "wins" a vehicle listing, they can get your contact info,

come to inspect the vehicle, and Then purchase it if they desire.

They are under no obligation to pay, once they "win".

Lynn

[timemachine777]

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@annadryl wrote:

Makes me paranoid about communicating at all now! Bots suspending or restricting both buyers and sellers over false off-site shenanigans. It hasn't happened to me but I read about it every day here.

How in the world does it help anybody? It's only stopping potential (legitimate) transactions but we know that "We're working on it" means it is done and that's the way it will be...

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eBay is so afraid of losing a few bucks from an off site sale, yet they have the site so rigged, that they lose way more from lost sales. 

[gracieallen01]

"The rest of my post answers that issue.  The buyer does NOT have to pay for the item prior to viewing it, they just have to agree to purchase via Ebay.  IE. Click that little buy it now button and then request to view it before paying.  Ebay just want's thier portion of the transaction.  They dont care if the rest of the transaction occurs later after the buyer comes by.  

I understand that sometimes buyers dont realise that is how it has to be done if they want to view the item first.  All you have to do is explain it to them."

Right.

And, then, should the buyer decide not to buy and post payment through ebay, what is ebay's response going to be?

And, of course, ebay will 'know' and 'believe' that the transaction didn't take place off-site.  Right?

[timemachine777]

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@bubbleman2010 wrote:

19 years of selling here and selling everything under the sun I've never had someone request to come and inspect something and about the last thing I want is some unknown chuck from who knows where rolling in for a inspection.....

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I have in the past. If you have a B&M, that wouldn't matter to you. You get all kinds of people everyday coming through the doors. You have a lot of sellers in larger cities selling furniture and very large items on eBay with free pick up's only, an they have B&M shops. I would suspect, that they also do this to drum up more business for their shop. What does eBay do about that? End the Free Pickups option?

[lex-talon]

If you list a car and a potential buyer wants to inspect it, it is not a violation by providing your home address or business. 

Ebay will not restricted your account. As long as you don't exchange emails or phone numbers, you're ok.

[autopartspuller]

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@gracieallen01 wrote:

"The rest of my post answers that issue.  The buyer does NOT have to pay for the item prior to viewing it, they just have to agree to purchase via Ebay.  IE. Click that little buy it now button and then request to view it before paying.  Ebay just want's thier portion of the transaction.  They dont care if the rest of the transaction occurs later after the buyer comes by.  

I understand that sometimes buyers dont realise that is how it has to be done if they want to view the item first.  All you have to do is explain it to them."

Right.

And, then, should the buyer decide not to buy and post payment through ebay, what is ebay's response going to be?

And, of course, ebay will 'know' and 'believe' that the transaction didn't take place off-site.  Right?

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Like I said, it should be rare.  I offer local pick ups for all my items.  In all the time I have been selling, I have had one buyer back out of a sale after driving here to view it.  Usually if they are willing to come a distance to see it, they have a good interest in buying it. 

So lets put it this way.  I have never had an issue doing it this way in the past.  Ebay is an ever changing market, but right now that is the correct way to handle it.  However if you frequently have people who back out of sales after in person viewing you likely need to: 1. get better communication with your buyers before they come to view and/or 2. Have better listings (photos & description)

[timemachine777]

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@18704d wrote:

" Hows this going to work with cars, and big machinery, and the like?"

------------

Listings in eBay Motors are non-binding.

When a buyer "wins" a vehicle listing, they can get your contact info,

come to inspect the vehicle, and Then purchase it if they desire.

They are under no obligation to pay, once they "win".

Lynn

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I know that, and that's why I mentioned them. Hows eBay going too continue to justify certain items over others when it comes to contact info? They're going to have to cut out contact info across the site.

[bubbleman2010]

time well of course you would since you have several B&M businesses and I could see where not allowing ebay buyers to stop by and inspect a item prior to purchase could really dampen your sales. I just can't imagine the hugemanatee the big dealers have to endure dealing with the hardships ebays placing on them...

[timemachine777]

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@lex-talon wrote:

If you list a car and a potential buyer wants to inspect it, it is not a violation by providing your home address or business. 

Ebay will not restricted your account. As long as you don't exchange emails or phone numbers, you're ok.

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I don't sell cars on eBay, so bare with me here. So, eBay doesn't allow them to exchange anything except addresses. How's the buyer going to make arrangements to inspect the car? An for arguments sake, lets say the buyer makes an unannounced visit, and then passes on the car, but gives you their number just in case, things change on the sellers end an they want to work a deal. What can eBay do about that? 

[18704d]

"I know that, and that's why I mentioned them. Hows eBay going too continue to justify certain items over others when it comes to contact info? They're going to have to cut out contact info across the site."

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What I said was;

Vehicle listings do Not need contact info in the listing.

The buyer can get it after the win.

So, eBay's no contact info in listings won't harm those buying vehicles and heavy equipment.

Lynn

[rw011164]

Many people feel that way, but we sell high quality vintage furniture but known manufacturers so we do enjoy a great clientele who know the items well.

We had a sale of a set of chairs recently which are no longer in production. The buyer was so pleased to find them since they were an exact match for her set that she had purchased when she and her husband married in the 1970s. At that time they only purchased 6 chairs and had lost two of those over the years. They were delighted to get a set of 8 of the exact chairs to complete their set.

Yet, there are some buyers who want to see an item first, that only makes up a minor percentage of folks, most of our buyers do buy through the listings, but those two messages I had to send potentially cost is (and ebay) two nice sales...potentially about $2500

[gracieallen01]

I do understand what you are saying and agree that there 'shouldn't' be a problem.

However, I believe ebay motors has a different set of rules and setup from the rest of the .com.  Thus, a problem.

I also understand that you don't appear to know a great deal about antique Chinese porcelains - no offense meant, not many people really do.  No amount of photos will satisfy a true collector of high priced items, nor a tome of description.

[d-k_treasures]

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@timemachine777 wrote:

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@tonycea wrote:

This part is funny from that article.

"If you don't want this to happen again, do not ever give out where or who you are to any customers ever again!"

Yet eBay allows their stalkers on this forum to tally up all the ID's of each seller while they sit under their fake ID's on this forum........

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That's going to change how certain items on this site sell in the future.

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Or not sell.

[timemachine777]

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@bubbleman2010 wrote:

time well of course you would since you have several B&M businesses and I could see where not allowing ebay buyers to stop by and inspect a item prior to purchase could really dampen your sales. I just can't imagine the hugemanatee the big dealers have to endure dealing with the hardships ebays placing on them...

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I don't mess with listing very large items on eBay myself. However, I do see the negative impact this will have on other sellers. I also get that some sellers don't want to have contact with strangers. I had one buyer, that wanted to do a free pick, but backed out of the sale once he found out that he could pick up his purchase at my B&M. I never do business out of my home.