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Shipping labels printing too large?

Suddenly all my shipping labels are printing vertically, filling an entire sheet of paper. I can't seem to find any way to correct it.

Message 1 of 22
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21 REPLIES 21

Shipping labels printing too large?

same problem!! UGH..

Message 2 of 22
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Shipping labels printing too large?

Mine too! taking up a whole page?

Message 3 of 22
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Shipping labels printing too large?

Same here. Just spent 2 hours trying to print 4 labels! What a waste of time! What is going on this morning??

Message 4 of 22
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Shipping labels printing too large?

https://community.ebay.com/t5/Technical-Issues/My-shipping-labels-are-printing-the-wrong-way-horizon...


Everyone has options. Just be sure the best option is right for you.
Message 5 of 22
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Shipping labels printing too large?

me too

Message 6 of 22
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Shipping labels printing too large?

Same problem.  For me, I clicked More Settings, then Scale.  177 was the default, and seemed about the same as before.

Message 7 of 22
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Shipping labels printing too large?

Change the number of labels per page back to two

Message 8 of 22
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Shipping labels printing too large?

same here--and there's no work around in the eBay printing options that i can find. i had to download labels and then print through OSX "Preview" after adjusting the settings...added numerous steps and quite a bit of time to the label printing process

Message 9 of 22
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Shipping labels printing too large?

This is a problem with the print dialog that's being sent to your machine. You won't be able to print your labels exactly the same as they used to until the programing for the dialog is repaired/changed. The best I've been able to do is one per page and they are printing a little larger but not by much.

 

eBay will likely point the finger of blame at Pitney  Bowes but the timing of this problem matches up too well with the spring seller update for me to buy that excuse. Typical incompetence at eBay. Make changes that negatively affect and discourage sellers which slows down production and income for both parties and then try to resolve the problems created by making more changes.

Message 10 of 22
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Shipping labels printing too large?

Mine are printing fine at first.  then i go to print another and I get an error message.  Go into shipping labels to reprint then it prints horizontally but still small enough to fit on one label.  I was going to restart my computer to see if it corrects itself but my 'puter wants to push an update upon restart.  I have too much to do to get hung up with an update.

This quest stands on the edge of a blade...stray but a little and you shall fail to the ruin of us all.
"The Lady Galadriel"
Message 11 of 22
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Shipping labels printing too large?

Having the same issue! Just spend an hour with Canon thinking it was my printer but it wasn't! My labels are printing on the upper left corner by default and it cuts off my return address. I have no way of fixing this in the preview page. This needs to be fixed now!!! Ughhhh

 

Message 12 of 22
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Shipping labels printing too large?

You need to:
Download labels as pdf
Then open the pdf, select print and under those options
Page Setup > Select 2 per page (or 2 Pages per sheet / 2 Pages per side).

(You may need additional options)
Screenshots below

Message 14 of 22
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Shipping labels printing too large?