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Shipping labels printing too large?

Suddenly all my shipping labels are printing vertically, filling an entire sheet of paper. I can't seem to find any way to correct it.

Message 1 of 22
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21 REPLIES 21

Re: Shipping labels printing too large?

Another completely untested software update. Ebay simply does not understand software development. They don't have a clue about user interface and process flow. The Ebay software manager and the person who hired him/her should be fired. This incompetence has been going on for many years.

Message 16 of 22
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Re: Shipping labels printing too large?

Me too!!! I called Ebay and they told me they were not aware of the problem despite the hundreds of people saying they spoke with them. She had me print and void a label like 10 times, she had me check my label settings on my computer and printer 5 times, and she was kind of saying it was on my end even though I told her about the hundreds, probably thousands of people dealing with the same issue. At the end of the unsuccessful call she told me to go to the post office and print my labels, and I asked her to open a ticket. She said she would. So hopefully they figure out the problem.

Message 17 of 22
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Re: Shipping labels printing too large?

My label is small (quarter of the page) and in the left hand corner. I guess I am going to have to use that today until eBay fixes the issue. 

Message 18 of 22
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Re: Shipping labels printing too large?

It works!!!  Thank you very much!!!!!

Message 19 of 22
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Re: Shipping labels printing too large?

 

 

Pirate Ship

 

 

 

Message 20 of 22
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Re: Shipping labels printing too large?

Thanks for the reminder, I use them when I will save money with their service. Can save a lot of money using cubic pricing soft packs. I have been using Ebay otherwise as it is fewer work steps. They will be a good work alternative now.

Message 21 of 22
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Re: Shipping labels printing too large?

Thank you for this

Message 22 of 22
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