The average buyer wants value for their money. I know you want the most for the item but obviously he has a different agenda. So if you have best offer he is going to give you his best offer. Without any type of direction from the seller, best offer can be a whole range of numbers. Give direction in your description. I state in mine that I do not entertain them as this time. Maybe in yours, nothing under X will be considered.
He wants to be comfortable before plunking down that hard earned cash, so he may want to be free to ask questions without being ostrasized. No name calling, no blocking.
Answer may be obvious to you, but not to them. And do not judge him by your last buyer. Each one is an individual.
He does not care if you are one person selling lemonade on the street or are part of a big corporation like Macy's. To him it is all the same because he pays the same - in dollars.
So if you are Nordstom or ebay - he wants what he pays for and packaged well. And he does not wantto hear that because it is used he needs to live with this problem or that. If it is not disclosed in the photos and the description, then yes new or old, it is a snad. He does not want dolls put in toilet paper rolls, cookie boxes, ammunition boxes or frankenstein boxes where you have to hold your breath trying to cut it loose.
And if he wants to return it, do not think of him as a scammer. There are many legit reasons to return an item.
So no attitude that this is ebay and if you want perfect and new go to a boutique. You cannot have it both ways- top dollar, but not top service.
