Selling

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Shipping packages faster and seller rating went DOWN

Hello. I advertise that I ship within 3 days. I've had a few mistakes that were totally my fault and i went from top rated to above standard. I have worked hard on shipping faster and got my account back to top rated, now suddenly I'm down to above s...

how do I close a return request as a seller

buyer opened return on two of the same items (purchased separately),ebay auto accepted bothone was returned & refunded.pretty sure she is keeping the other oneand it is past the deadline for that returnhow do I close the return request as the only op...

Buyer from Canada won my item.

I had a buyer email me asking if I ship to Canada. I only ship out of the US with the Global Shipping Program. Have had too many issues with international in the past.So I go to send an invoice and the buyers shipping address is in Alberta and it's a...

Got a negative for what exactly?

Sent exact item which the person ordered. They will not be sending me the item back as they filed an unauthorized use of their credit card through paypal. I have proof of delivery to the exact address so I will be winning that through seller protecti...

Resolved! How do I revise feedback I left for buyer? Hit "enter" too soon.

I was writing a short positive feedback for a buyer but hit the "Enter" key too soon and now it's just meaningless letters. How do I change this? I want to give her good feedback! Thank you.

I RECEIVED TWO REFUNDS BUT THEY ARE NOT ANYWHERE

Yesterday I received refunds on two items, different sellers ,, one never arrived and on another that arrived completely broken . I got a messages on each of them in my inbox saying that I'd see the money back into my Pay Pal account . Neither refund...

Why so many non-paying winners recently?

I have had more non-paying winners in the past month than all in my 19 years selling thousands of items on eBay. Is anyone else experiencing the same or should I stop and read my Horoscope for the month?

more hits than usual

I listed auctions this week due to a promotion and I have been surprised to see more hits than usual. Not sure why. It's no guarantee of sales but better than being totally invisible.

Resolved! Can I get a defect for canceling a order because Item was stolen

I had to cancel a order this past week that was sold while I was away for Easter. I got home and found out the item with other items I had listed were stolen along with other items. I have a idea of whom it was but can not prove it. I've ended the it...

Top Rated Seller ... A joke

So, I've spent the last 5 hours, editing title, listing, catagories, and doing new listings. I'm at odds of how eBay's "Best Match" search works. A quick rundown, I am a Top Rated Seller, I offer everything ebay suggests, plus some. I actually took t...

Finally, eBay Guaranteed Delivery is only an Estimate

It seems eBay has finally realized the folly of Guaranteed Delivery, and can no longer stand behind it, nor stand it. It will arrive on Saturday, guaranteed! Maybe on Monday, you have our word. Or on Tuesday, we don't control the carrier? But we won'...

How can I find my selling limits?

Where on eBay can I find my selling limits?

Earnings & refunds

This is truly pathetic!!! I have to cover a ridiculous return ($90) and do not have enough in my PP to refund yet. Over the last 2 days, I figured it would be no problem to earn the $40 I need in my account. I wanted to pay strictly from my PP so, I ...

Employee Account Roles

Employee Account RolesEmployees who work on you should be able to have a different role depending on what they need to work on. You should not have to give your employees your master login and password to your account. That is Just CRAZY. Security in...

Resolved! Judge Judy always says, “I don’t care! We’re done here!”

I felt the same way! Since GTC lots of watchers. No action. No buyers. Watchers...1 sale in 2-3 weeks...Tried Lower the Price and make the sale perhaps 15-20 times. Nothing...Sent countless offers to watchers..Nothing. They all expired.Then I lowered...