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To everyone putting their store on Vacation during the storm

I just wanted to remind everyone who is putting their store on vaccation mode during this storm. Do not send out offers. Offers are not included in the vaccation mode and you will still be required to send out on time. Offers last for 4 days.I made t...

Extreme winter storm

How are you going to deal with the epic winter storm that is supposed to spread across 30-40 States starting tomorrow? I imagine too many will see a large impact on sales? They figure 235 million will be affected by it. We are supposed to get our dos...

Haven't you noticed that everything is just sitting stale after the new promotions marketing scheme

everything is dead and all i get from ebay is lower your prices, send out offers and raise your promotion percentage? no to all of the above, everything is priced accordingly, some have allow offers on them and I will review them if and when they com...

Boosting sales

How can I boost my sells get my items out there more I know there are bigger stores than mine but I’m just a small fry ! Just me and my girl and my kittens and cats ‍.I was selling a lot when I was promoting my listings ! But now I am not allowed to ...

At Top Of Best Match & No Views

I listed 2 New Original Spirograph 15 Piece Design Sets nearly a month ago and even though my listing is at the top of best match it hasn't been viewed even once. Spirograph are selling so I don't understand why mine which are brand new & still seale...

Winter Storm Fern Seller Protection Announcement ... hmmm?

I am a bit surprised that there has not been an announcement posted yet on extended seller protections for Winter storm Fern ...

Resolved! I sent a beautiful vintage snowman to a customer and they said I sent a dirty old coffee mug

I sent a beautiful vintage snowman to a buyer and they told me that they did not receive the item even though they received my box and all the packaging that I wrapped in the item in. But they told me that what I did send them was a dirty old yeti co...

How does Fedex sleep at night ?

According to Fedex my package was 2 ounces over weight. My adjustment charge was Massive. How are they getting away with this ?

New problem with PL Total numbers - anyone else?

I promote everything (not in interested in opinions of whether I should or not) and have for a very long time. Currently I'm running 1 Campaign with 1 rule to include all of my items. I do this a lot & usually every new listing is automatically added...

Increasing amount of False claims that an Item "smells like smoke"

This has become an epidemic the past year, with increasing feedback claiming that, say, a (glass dish!!) "smells like smoke". "This plastic Quilter's Ruler smells like smoke". The brand-new, (in it's original packaging) set of steak knives "smelled l...

WHERE to leave feedback for each buyer in a multiple quantity listing?

I just got nice feedback from a 2nd purchaser of a 2-item-multiple quantity listing.I want to leave them feedback, too.Upon reading this recent Feedback, I've clicked on the listing ID number.There’s no “Leave Feedback”. but there is “View Purchase H...

Resolved! new automatic description system

HelloeBay has a new automatic description system.My question is:What happens if there's a return claiming "not as described"with eBay's automatic description?Thank you.

Resolved! Buyer filed chargeback for wrong item, bank sided with buyer – no seller protection applied

I wanted to share a recent experience and ask if other sellers have encountered something similar. I sold a character gift set consisting of plush toys and small collectibles. The buyer filed a payment dispute through their financial institution with...

Do you really want the item or not?

I just had this potential buyer message me who reminded me of previous similar times this happened. My listings all offer USPS GA, Priority, and Express Mail. This buyer mentions they absolutely need this item to arrive in 5 days and then proceeds to...

Resolved! Buyer want to keep the item and still wants partial refund

Okay so not a complaint but a general question. I sold an iPhone with the description explaining that the earpiece volume is very low.The buyer has messaged me stating that the earpiece doesn’t work at all, and requested a full refund and to keep the...