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Resolved! Order seems to be lost, buyer opened a case

Shipped an item via USPS on 12/18. Tracking hasn't updated since the 19th. Buyer opened an item not received case a few days ago. I put in a lost mail search request but no updates at far. I also messaged the buyer apologizing and letting them know I...

How will 3 defects affect seller account, search results, etc.

I previously posted that I had a buyer from Italy opening a case for a package that was stuck in customs since December 16th. I received a message from Ebay saying they closed the case in their favor. I thought I had 30 days from the final scan to pa...

how to report a seller is violating copy rights on Ebay

Hi there,how to report a seller. if someone is selling the their products but using pictures & name without our permission. When He/She doesn't belong to us.Thanks Reg's

Question I have from switching from Free Returns to buyer pays return shipping

I need input from some of you who have been in either end of a “buyer pays return shipping” return. This return policy is new to me as I’ve recently switched from Free Returns. I have a buyer who says they bought the wrong size shirt and filed a remo...

Resolved! Anyone know how to cancel a USPS label AFTER you have canceled the transaction?

I canceled a transaction after they paid and after I generated a mailing label, as the buyer changed their mind. Now I can't cancel the label, as when I try, it shows transaction canceled. Ugh. Thanks!

Can any company stop me from selling their products on eBay?

Can any company stop me from selling my products on eBay? And even “go the administrative route and ruin my good reputation on eBay.”I think the point of eBay is resale. People make money by buying something cheaper and selling it for a profit. Or se...

What happened to Ebay?

I used to sell on Ebay years ago and it was great! Now I get no views. I think they drown your listing if you don’t pay for promotions, on top of that they have increased final value fees substantially. Even when I gave in and promoted some items, no...

I transferred my listings to Facebook Marketplace and I suddenly have sales!

My ebay sales have virtually stopped, so I decided to list my items on Facebook also, and presto! I have sales!. Ebay made the decision to limit seller's exposure by way of their numerous algorythms, unless sellers agree to double their seller expens...

Warning to every EU seller and the abuses of eBay!

Due to the cancellation of duty-free imports into the US, since August European countries have not shipped to the US. And every order placed from the US must be cancelled. On eBay.com there is no option to exlude shipping to US. Therefore, EU sellers...

photo back ground is white needed

Hi I was wondering, some place I read that a white background is best for your photos searched is this true. I prefer other background and some item are made to look bad with white. ThanksMike

Buyer claims zipper doesn't work

I sold a designer brand coat and the buyer received it on Dec 19. 9 days later I get a message that they tried it on, and they say the zipper does not work. The zipper was fine when I had it, and when I shipped it, I zipped it up completely before pa...

Some people buy things and don't pay. Is it better to say something to them or nothing?

First and foremost, happy new year to everyone!Now for my question:I've had some sales where the buyers haven't paid, but not many.My reaction to people who don't pay is to say nothing and not send any messages asking them to pay. I've decided to wai...

Sellers how do you make the buying experience better for Buyers? I’ll start!

I went to night college and studied 1 year of Photoshop at the New York City FASHION INSTITUTE of TECHNOLOGY. This was my 1st project completed. Truthfully I really love working on my photography and communication…

What does “BOOST mean on a listing?

I have. An auction listing with one bid and “BOOST” is written on it. What is that?

2025 year-end stats

I just downloaded and summarized my 2025 transactions across 6 selling accounts. Here are some stats: Fixed fees amounted to 2.5% of selling pricesFixed fees amounted to 12% of total feesInternational fees amounted to 0.16% of total feesNet after fee...