Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

The cost of doing business online...

I just got a return request on a bag of Dole Plantation candy.Reason: Doesn't work or defective.No other info.As curious as I am about what exactly the problem is, how much time should I spend trying to ascertain this information from the buyer? It's...

Account Restriction - An Open letter to Jamie Iannone - President CEO of eBay Inc.

An Open letter to Jamie Iannone - President CEO of eBay Inc.Why? I’m a 23+ years seller with no previous restrictions or suspensions at all, large quantity of followers, and prestigious feedback history, with large number of colleagues – sellers, who...

refunding a buyer that is no longer a registered user

I’m dealing with a buyer who is disappointed with their purchase. I will describe the situation below but my two questions are 1. What does “no longer a registered user” mean and 2. Is it even possible to refund a buyer who is no longer a registered ...

Will ebay push "Shop domestically" too?

https://www.cnbc.com/2025/04/17/etsy-touts-shopping-domestically-as-trump-tariffs-mean-price-hikes.html The other day I suggested now would be a good time for ebay to push shopping domestically and to emphasize used, reconditioned and the fact that m...

Don't bother...

Don't bother with trying to appeal the outcome of a case with facts. Seems the buyer always wins even when they flat out use false accusations just to get their money back. Ebay will side with the buyer regardless when presented with the facts. It's ...

Resolved! Is this a scam?

I sold an expensive VCR unit within 20 minutes of it being listed and buyer sent this message My friend can u ship this item today ?If no can u at least print the shipping label today and ship tomorrow ?this item is for a customer and i promised him ...

does ebay limit visibility of you're item if you don't promote

I'd like to know IF anyone knows, does Ebay limit you're items visibility in its selling forum IF youdon't use one of their selling options like promotions? Please, if you're going to be snarky just go away. I'd like information if possible...

eBay Removed the "x Sold" Count From Listings — This Is a Major Problem

Hey everyone, I just noticed that the “x sold” count is no longer showing on any of my active listings—both from my seller account and when I view my store from another account. I checked several other sellers' pages too, and it looks like this featu...

Seller has no protection

I just got charge $276 for a fee on a package that got lost. I tried to cancel the whole sale and select the refund customer only to find out, that a message popped up stating that I cannot refund this customer due to the package being in transit. Th...

Why can I buy reprint sports trading cards on here but get suspended for listing them?

Why are other sellers left sell reprint sports trading cards and I get my trading cards suspended for listing the same cards I bought on here

Unfair action by eBay

I sold a $700 item to someone in Italy on March 4. I shipped it by eBay's International Shipping Service (or whatever it is called). The package went to the eBay hub and was transferred to the Asendia International Mail Service. International shippin...

Drop Shipper

Recently I sold an item to a drop shipper. The drop shipper messaged me that their buyer says the item isn't working properly. The drop shipper admitted they knew it was working properly as I included a video in the listing. I also tested it again be...

"please pack carefully"

I am seeing an uptick in these kinds of messages, anyone else? The percentage is way up since I don't sell all that much these days. One woman said I was her 3rd attempt to get an undamaged book for a gift.

Restriction on nothing

We recently opened a store on eBay and started listing items. We also subscribed to the Basic Store plan, which is supposed to allow up to 1,000 listings.However, we noticed that the listings under this specific subscription are not showing as expect...