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New Messaging, I HATE IT

Anyone know how to get back to the Old Messaging System?

Message 1 of 35
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34 REPLIES 34

Re: New Messaging, I HATE IT

What's wrong is you're not making sense here.  The way to get to the buyer's feedback/info is the same as before.  In fact, I'd argue it's easier and more obvious.

Message 16 of 35
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Re: New Messaging, I HATE IT

"I gave them 1 Star and complained, the squeaking wheel gets the grease..."

 

The squeaking wheel gets sent to the "Back Office" and is never seen again.

Message 17 of 35
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Re: New Messaging, I HATE IT

The old messaging was a lot easier to use. I don't like the narrow window I have to look through. My old messaging worked so that I could see all my messages for the past month in one glance. Favorite eBay motto since 1998 "If it works break it". 

Message 18 of 35
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Re: New Messaging, I HATE IT

@wastingtime101 

Thank you and others who have responded to this thread with screen shots and assistance.  I saw the "new system" this morning as a buyer and from that aspect it wasn't so bad.  It really doesn't matter, since we are stuck with the change anyway.   You cannot send a link in the message box, however, to an eBay page.  No links are allowed message appears. 

I am more concerned with the CHANGE in viewing feedback.  This still allows us to revert to the classic view after two steps that prevent one from simply going the the page that we all can still see on these forums when one clicks on the "number" next to our names.  

When viewing a listing, one is sent to an abbreviated version of "relevant" feedback, with a "see all feedback" button at the bottom.  Using that simply enlarges the list of "relevant" feedback with no option that I can see to get to the page where everything is summarized other than choosing the classic view.  

When ebay takes away the classic view for good, hopefully they  supply a way to get to the view you see when you click on the number next to my name.  If there is one, I have not found it yet, and wonder if they ever plan to include it in their new improved(not) feedback flow, or in the name of NO MORE TRANSPARENCY dispense with it altogether.  Either way, it is coming soon as well. 


Message 19 of 35
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Re: New Messaging, I HATE IT


@ittybitnot wrote:

You cannot send a link in the message box, however, to an eBay page.  No links are allowed message appears. 


That's not good. I haven't had the new format long enough to do much testing so I didn't realize that.

 

I send links frequently to things like: eBay listings, eBay help pages, links to my eBay store with a specific keyword search (when buyers ask about other items), USPS, etc.

Walk without rhythm, it won't attract the worm.
Message 20 of 35
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Re: New Messaging, I HATE IT

eBay need s to undergo something like Twitter, Needs to be Streamlined, so that people are working on real problems like decreased Sells, there's just too many trying to justify their jobs at eBay, if not just outright creating problems so they then have to come along and have to fix it. My problem is when these changes occur, my first thought is, what just happened and have I been Hacked, is my computer on the blink, It's just terribly annoying.  

Message 21 of 35
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Re: New Messaging, I HATE IT


@john_wade wrote:

The old messaging was a lot easier to use. I don't like the narrow window I have to look through. My old messaging worked so that I could see all my messages for the past month in one glance. Favorite eBay motto since 1998 "If it works break it". 


Still can see the dates- not sure this new way is any different. 

Message 22 of 35
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Re: New Messaging, I HATE IT


@maccnc11 wrote:

eBay need s to undergo something like Twitter, Needs to be Streamlined, so that people are working on real problems ...


No idea how you can compare the two.  Twitter was taken over, I see no streamlining but I do now see plenty of disinformation.   Not clear how that could help anything.

Message 23 of 35
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Re: New Messaging, I HATE IT

In other words when Musk bought Twitter, the first thing he did was get rid of All the Dead Weight.

Message 24 of 35
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Re: New Messaging, I HATE IT

Let's not turn this into a political discussion. Please. 😁

Walk without rhythm, it won't attract the worm.
Message 25 of 35
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Re: New Messaging, I HATE IT

He/She/They were just asking for clarity, and I provided it.

Message 26 of 35
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Re: New Messaging, I HATE IT

The format matches all my email system.

 

my biggest problem is i cannot read it. Anyone know where can I increase the font size?

 

49cd8c58d76aa21815f2b2625557c5ff.png

Message 27 of 35
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Re: New Messaging, I HATE IT

hold down ctrl "control" and use your scroll wheel

Message 28 of 35
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Re: New Messaging, I HATE IT

 

 


@funfactorychannel wrote:

The format matches all my email system.

 

my biggest problem is i cannot read it. Anyone know where can I increase the font size?

 


@funfactorychannel 
Top right- 3 dots- click and 'zoom' where it shows

Message 29 of 35
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Re: New Messaging, I HATE IT

Can't, I don't like it either.

Message 30 of 35
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