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My store don't shows items I'm selling

Until a couple of days ago when I clicked the store's icon I saw all the items I'm selling ordered by eBay categories.

From then all the items disappeared. What happened? What I did wrong? I didn't changed any settings. Today I added featured items. This are the only four items of my store I can see today.
Thank for any help I can receive.

Message 1 of 29
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28 REPLIES 28

Re: My store don't shows items I'm selling

Your store doesn't show items you are selling. 

 

Ok, maybe a glitch.

Message 2 of 29
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Re: My store don't shows items I'm selling

You have 466 items showing.

Everyone has options. Just be sure the best option is right for you.
Message 3 of 29
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Re: My store don't shows items I'm selling


@caza396 wrote:

Until a couple of days ago when I clicked the store's icon I saw all the items I'm selling ordered by eBay categories.

From then all the items disappeared. What happened? What I did wrong? I didn't changed any settings. Today I added featured items. This are the only four items of my store I can see today.
Thank for any help I can receive.


I don't usually visit a seller's store but I looked at yours and I see them.  

Message 4 of 29
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Re: My store don't shows items I'm selling

Thanks!
Message 5 of 29
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Re: My store don't shows items I'm selling

I see you are from Israel so sometimes we do not see the listings here in the US.

 

But when I click on your store icon I am seing all of your listings there.

Message 6 of 29
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Re: My store don't shows items I'm selling

Did you click the store icon and see all 466 items?
I looked in Google for Caza396, find a lot of links and when I clicked one of my store, I received an empty page.
Can you try this link?
https://www.ebay.com/str/manishtanastore/Transportation/_i.html?_sacat=417
Message 7 of 29
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Re: My store don't shows items I'm selling

I am seeing everything just fine.

Message 8 of 29
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Re: My store don't shows items I'm selling

Thank you for your help. I will check tomorrow from another computer.
Message 9 of 29
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Re: My store don't shows items I'm selling

Try logging out first before you check.

 

Not sure why this works, but it does.

Message 10 of 29
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Re: My store don't shows items I'm selling

Clearing cache and cookies may help as well.

Message 11 of 29
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Re: My store don't shows items I'm selling


@caza396 wrote:
Did you click the store icon and see all 466 items?
I looked in Google for Caza396, find a lot of links and when I clicked one of my store, I received an empty page.
Can you try this link?
https://www.ebay.com/str/manishtanastore/Transportation/_i.html?_sacat=417

that link takes you to one category in your store

 

this link goes to store enter page:

https://www.ebay.com/str/Ma-Nishtana-Store?_trksid=p2047675.l2563

 

but in checking your shipping to Israel, where I assume you are logged in, a listing shows this:

image.png

So your problem may be that you haven't specified shipping to Israel so the item isn't visible to those who have their shipping address there. 

Message 12 of 29
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Re: My store don't shows items I'm selling

I am having the EXACT same issue as you are. Everything was fine until a week ago or so.  Here's the link to my store.  https://www.ebay.com/str/oddballsslackshack
Curious what it looks like to you. I clicked on your link above and it did show me a few categories but not 466 items.

Message 13 of 29
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Re: My store don't shows items I'm selling

It isn't the Israel shipping per se. It appears to be unspecified shipping to smaller or in-some-unknown-group countries that cause the store items (but not the approx 470 search items to disappear).

Looks like excluding countries causes both store and search results to vanish for viewers using those excluded countries as their location, while not excluding countries but also not specifying shipping causes some of those to disappear only store results.

Israel, Thailand, Mexico, Ukraine, China - nothing appears in the store.
Italy, Germany, USA, UK, Canada, Australia, Singapore - about 470 items appear in store.

Solution might be to set up shipping amounts for all destinations in the listings.
Message 14 of 29
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Re: My store don't shows items I'm selling

Hi, I have the same issue as you. I checked your store and it shows zero items! when I clicked on "items for sale", it shows 60 results.  Can you please check my store? 

 

https://www.ebay.com/usr/aloha-sunglasses

Message 15 of 29
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