Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! Item question.

Hi, I just sold a laptop, and have not recieved payment, I thought I put instant payment on the listing, I guess I did not. I have investigated the buyer and there are all positive ratings, but 2 stating the buyer never paid or returned emails. I wou...

Sold an expensive camera and buyer claims he received a book and now wants a refund.

Hello. This is my first post here. I recently sold a high end camera on eBay. I live in the USA and the buyer was from Qatar. I packaged the camera and shipped using USPS. Since the camera was very expensive I did purchase insurance through USPS. I s...

When will this issue get fixed with listing variations?

Every time I click on Edit Variations, I get a prompt that the site is using unathenticated script. When I click to load the script anyway, it sends me back to my listing. When I click on Edit Variations, it kicks me off saying "Something Went Wrong....

Resolved! Cancelling an order time limit

What's the time limit that I am still allowed to cancel an order due to problem with buyer's address? The buyer hasn't been responding almost a week now.

Any Scrappers Out There?

Dumb question, but... Why do people buy old jewlelry/watches that are known to be or most likely are gold-filled or gold-plated for scrap? If the items were real gold I could understand, but I'm having a hard time figuring out when they're not what's...

can't view current selling totals

Hi! Does anyone know if you’re able to view your current selling totals in the new summary layout? I can see the items I’m selling and the bids but it’s doesn’t give me a running total

Listing violation for Copyright Violation - Unauthorized Image - But the IMAGES WERE ALL MINE.

I received a notice from Ebay that one of my listings had been taken down for copyright violation - unauthorized photo. I assume this was a VeRO violation, although the message never used that exact term.ALL OF THE IMAGES were MY OWN. I took ALL the ...

why can't I see my listing on "ending soonest"?

I have an item that is (was) listed auction, also as a "Buy it Now" option. I decided to check out what other similar items were listed, and there is still about an hour left for my item. I couldn't find it listed. Any idea why not?

How to put a complain about an ebay customer service rep

Is there a way to complain about an eBay representative? He was rude to me on the phone. We were on the call for 1 hour and didn't resolve my issue. And was rude saying he couldn't understand my accent. I spoke with three other representatives the sa...

eBay survey

Soooooo.......I got an email from eBay regarding fulling out a survey on how they are doing. HAHAHAHAHAHAHAHAHAHAHAHA! I have 5 sales this week. They REALLY want me to tell them how they are doing?? Good luck to all.

Is anyone else experiencing a blank page when opening the shipping calculator?

When I attempt to open the shipping calculator a blank page opens but never populates. Eventually it times out and states either Ebay is not responding or the page must be reloaded. When I close the window my create a listing page resets back to last...

I need suggestions

I received a refund request for an item that the buyer claimed was damaged. I checked the tracking and the item has not yet been delivered, so I called customer service and it was settled. I then went to my sold items for today and the same buyer has...

Removed listing

When i make listing and when it go public ebay always deletes my listing. Please help!!

Help with a sale

I sold an item and when I was getting ready to package it I noticed a crack in the base. I had told the buyer there were no cracks and he purchased the item and paided. I tried to contact the buyer to tell him that I made a mistake that there is a cr...

Buyer's Porch Pirates

I have been selling on e-Bay since 1998 and I just had this happen for only the third time.My customer e-mailed me when she got home. Tracking on package says it was delivered, but there is nothing at the door. She wants a full refund or send another...