Link/reference to item from Buyer Messages now gone?!

[noodlezon]

The last few days now, both on ebay app on mobile, and also on desktop, when a buyer sends a message in regards to an item, there is no listing linked up to it to be able to click into the listing and clarify or elaborate whatever the buyer's question may be. 

On desktop, the listing will still be in the message subject bar, but you have to go manually find it. 

On mobile (when the entirety of the subject bar isn't seen), again, no reference, nothing clickable or identifiable to know anymore what listing the buyer is messaging about. You can't see the whole subject bar so it's not easy to know there either. 

eBay used to have a thumbnail and clickable link at the bottom of the message (on both desktop and mobile) to cross reference. Why was this done away with?! How can we get it back? 

We get a lot of messages, it is taking much more time now to go have to manually search for the item, and respond. 

[dhbookds]

The item # should be in the title of the message

Discussion of the loss of link in the message here:

https://community.ebay.com/t5/Share-eBay-Technical-Issues/No-longer-able-to-view-item-from-messages/...

[simply-the-best-for-you]

I've also been working on it with Jasmen at Ebay in this thread, where I just provided her some info she was asking for: 

https://community.ebay.com/t5/Buying/Messages/m-p/32777154#M395595