Hello, Listing items using the eBay app, today it is not giving us our
usual Delivery and Preference/Return policies but instead inviting us to
list using a computer. Our policies have not changed, and the
appropriate weight/and dimensions are used. ...
The last few days now, both on ebay app on mobile, and also on desktop,
when a buyer sends a message in regards to an item, there is no listing
linked up to it to be able to click into the listing and clarify or
elaborate whatever the buyer's questio...
Hello, We have a weird issue with one item that sold, and it appeared
unpaid for several days, we went to open a Unpaid Item case today, but
errored out and said buyer has paid for the item. Checked the
transaction history, and buyer indeed did pay f...
Hello, We got the message fro Ebay about September 9 Ebay requiring many
new item specifics to be filled out in particular categories. They told
us we have 83 listings to bring up to the requirement, and there's an
"Update your Listings" button right...
Hey all, Had a handheld gaming system that a buyer purchased and got
almost two weeks ago. We check and test extensively items like this to
make sure it works, or is properly described in the description. Item
was in clean, working condition in our p...
Still happening- we had a UK customer reach out over the weekend wanting
to purchase, but we had no idea about this until finding this thread.
Item is in the proper Toy category. Will EIS eventually work this out
with the proper coding, etc for UK? O...
Hi kobiboy33, sorry that is happening. This sounds, in multiple ways, a
buyer in clear violation of eBay's Abusive Buyer Policy. You should
report this buyer, as well as I would also get on the chat/contact eBay
customer service and let them know you...
Thank you SO MUCH for posting this- we didn't encounter the glitch all
the way through to a sale, but we had a bunch of items in the
"Automatically Sending Offers" category to go back and fix.
Find this order in your "Paid and Shipped" list on the Order tab, use
the little blue arrow pointed down which brings up a drop list of
options, there should be one for "Send Refund".
Do you have a store? We just got a new pop up when we visit our
storefront they have a new social page for store sellers that can link
social accounts and create posts for a few different platforms. We have
not done so yet, but following to see if ot...
