11-04-2021 07:25 AM
Had a item sell today for about $26 and it was only charged the 30 cents for processing and no final value fees. Says something about personalization? Did a quick google search and found some other sellers on a random forum saying it happened to them too this morning. Anyone know about this? I have messaged ebay for business and am awaiting a response.
11-05-2021 09:30 AM
@coastaltechsolution wrote:X__JOHN HANCOCK!__ <---- Right here 😁
Thank you
11-05-2021 09:34 AM
@valueaddedresource wrote:Did anybody affected by this get any kind of email communication from eBay yet? For those on daily payout schedule, did the correct fees get applied before today's payout was processed?
Nope. Did you really think we'd get an email? Lol
It's early though...maybe eventually! 😀
11-05-2021 10:16 AM
I just woke up this morning and found a NEW CHARGE in my PAYOUTS tab from early this morning when I was sleeping. Apparently I sold an item yesterday early afternoon and was ONLY Charged The 30 Cent Transaction fee. So EBAY charged me the normal FVF Minus the 30 cent Processing fee with NO EXPLANATION I MIGHT ADD in the SUMMARY REPORT SECTION.
11-05-2021 10:22 AM
This happened with an item I sold yesterday. FVF posted separately to my account this morning.
11-05-2021 11:32 AM
@katzrul15 wrote:
@valueaddedresource wrote:Did anybody affected by this get any kind of email communication from eBay yet? For those on daily payout schedule, did the correct fees get applied before today's payout was processed?
Nope. Did you really think we'd get an email? Lol
It's early though...maybe eventually! 😀
@katzrul15 I know I should know better than to hope - but velvet@ebay 's promise of "forthcoming communication" gave me a glimmer. lol
11-05-2021 11:34 AM
@ekmadonna wrote:I just woke up this morning and found a NEW CHARGE in my PAYOUTS tab from early this morning when I was sleeping. Apparently I sold an item yesterday early afternoon and was ONLY Charged The 30 Cent Transaction fee. So EBAY charged me the normal FVF Minus the 30 cent Processing fee with NO EXPLANATION I MIGHT ADD in the SUMMARY REPORT SECTION.
@ekmadonna - was there anything anywhere that tied it back to the correct order or made it easy to figure out or was it just a random generic "fee adjustment" kind of thing?
11-05-2021 03:08 PM
when I clicked on the Order number I just was shown a small thumb nail of item with the Final Value Fee Charge. I then went back to the sale from the previous day and saw the original Payment only showed the 30 cent fee deducted from my payout and no Final Value Fee from the sale.
11-05-2021 03:17 PM - edited 11-05-2021 03:18 PM
11-05-2021 03:19 PM
At least they identified what it's for. Hopefully that info translates to the downloadable reports.
11-05-2021 03:32 PM
11-05-2021 05:41 PM
The same happened to me yesterday. Today Ebay put additional charge to my account for the final value fees.