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How do you handle buyers that send messages and low ball an offer for a Buy it Now?

I have seen an influx of offers either giving themselves 60% off or better or what really annoys me asking for $2 off on something that is already priced at 9.98 and all the other sets on eBay are $13.-$26? It a cheap wooden Domino set, .. happens to be very good condition and comes with original box and instructions.  I wrote a polite No. and spoke to the condition compared to what is already offered on eBay.. but want to say.. "Really? $3 bucks. Good Grief,  It's cheaper for me to toss it." LOL  If I had the item for a year, I would consider taking it or making an counter offer.  Yeah, I know I sound like an old man at the end of an antique show at packing time. Just wondering how anyone else deals with it. 

Message 1 of 56
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55 REPLIES 55

Re: How do you handle buyers that send messages and low ball an offer for a Buy it Now?


@dads-collectables wrote:

  How do you handle buyers that send messages and low ball an offer for a Buy it Now?


It's a NO BRAINER..... NO response, and ADD buyer to your handy dandy BLOCK LIST.

ZZZZ_41.jpg

 

Message 31 of 56
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Re: How do you handle buyers that send messages and low ball an offer for a Buy it Now?

I use Best Offer only on items listed at higher than $25 and only if my profit margin is high enough to absorb it.  Unsolicited offers are ignored or answered with just the word "no", depending on my mood.  " What's the lowest you will take?" gets a reply a bit higher than my actual minimum amount.

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Successful and experienced seller since 1997, over 70,000 feedback, boardie since the boards were begun.
Message 32 of 56
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Re: How do you handle buyers that send messages and low ball an offer for a Buy it Now?

Well, speaking as the master of lowballers, I usually just get blocked. 

 

I never send a message with the lowball though.

 

So, ignore and block.

Message 33 of 56
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Re: How do you handle buyers that send messages and low ball an offer for a Buy it Now?

Low offers can offend me. But, the ones that offend me the most are the ones who try to tell me what it is "really' worth. They make a case for me having to sell it to them at their price since in their eyes I don't know what it's really worth. I refuse to accept when they do this. 

Message 34 of 56
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Re: How do you handle buyers that send messages and low ball an offer for a Buy it Now?

I generally don't set up my listings with "Make an Offer" and I still get offers.  I usually respond with "I have just listed this item and am not ready to drop the price" or "I'm sorry but that is as low as I am willing to go at this time".   Everyone usually responds with an "Ok, thank you".  And sometimes I sell it to them at the current price anyway.

Message 35 of 56
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Re: How do you handle buyers that send messages and low ball an offer for a Buy it Now?

@zero29zero

>Ignore & move on?

 

How about ------> BBL?

 

Message 36 of 56
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Re: How do you handle buyers that send messages and low ball an offer for a Buy it Now?

Hi - I also have dealt with it when I put a best offer on the listing. I would come back with a counter offer, & they were never taken. Don't let it upset you. It is just silly people.  L

Message 37 of 56
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Re: How do you handle buyers that send messages and low ball an offer for a Buy it Now?

I never have Best Offer selected as an option, but do get messages sometimes asking if I would accept $x. Hasn't occured to me to be offended or irritated, but I suppose that's because I am only an occasional seller so don't have a lot of those kind of messages to respond to (so it's not taking a lot of my time). I just say something like ... thank you for your interest but I'm not accepting offers. Recently I did have a persistent person who kept pushing me and I had to remind myself to just say no. She ended up buying my item and gave positive feedback, so I think we are both happy.  No harm in asking, I think, as long as it's not rude.

Message 38 of 56
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Re: How do you handle buyers that send messages and low ball an offer for a Buy it Now?

If your listings are fixed price without offers added, just reply back that you are not accepting offers at this time. Add them to your BBL if it strikes your fancy.

 

I have best offer on everything. I rarely get lowballs, but when I do, I counter with a price I'm happy with (obviously). Most of the time that counter gets accepted.  Of course, what I sell is only worth what any one person is willing to pay at any given time, and my COGS are so low I have plenty of wiggle room when it comes to price.

 

I don't mind waiting for stuff to sell, but I don't want to wait forever. I don't run a museum (although I have sold to some before).

The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
Message 39 of 56
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Re: How do you handle buyers that send messages and low ball an offer for a Buy it Now?

"I don't run a museum (although I have sold to some before)."

@southern*sweet*tea 

Museums often times pay the best prices, and sometimes they can become your best clients. But I get what you're saying.

 

 

Message 40 of 56
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Re: How do you handle buyers that send messages and low ball an offer for a Buy it Now?

You handle it by ignoring the message and understanding it is nothing personal; just someone trying to get the best deal they can.

Message 41 of 56
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Re: How do you handle buyers that send messages and low ball an offer for a Buy it Now?

If you are in the ballpark of everyone else on an item then , “Thanks for the offer, this is the price. If you are wanting to clear some inventory for more buys with better margains and want to get rid of some stuff, give em a small discount.

Message 42 of 56
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Re: How do you handle buyers that send messages and low ball an offer for a Buy it Now?

I used to worry about **bleep** like this even though I have a banner on each and every one of my listings that says "No best offers accepted".

Not anymore.

I ignore all of them. With a capital A. Period.

You should too.

Message 43 of 56
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Re: How do you handle buyers that send messages and low ball an offer for a Buy it Now?

I gotta be honest...


Some of you are CRAZY to just go blocking everyone left and right.

 

How do you know one of those interested won't eventually pay the price? I've done that myself when a seller wouldn't budge if I ended up deciding I wanted the item badly enough and couldn't find one cheaper in a reasonable time period.

 

I just do not understanding throwing people aside so easily. You guys act like buyers are a dime a dozen. Let me give you a hint: they're not, that's sellers.

Message 44 of 56
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Re: How do you handle buyers that send messages and low ball an offer for a Buy it Now?

I will say on items that are slow to move I do occasionally look at them and look at the rejected offers.  If I see someone has made a lot of lowball offers I add them to the BBL.  Typically I say right in the listing that eBay never notifies me when it declines, I guess they don't see that or believe it, I figure particularly when subsequent offers are lower than the first one they're just hoping they can harass me somehow. 

Message 45 of 56
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