07-04-2024 07:46 AM
It makes me NOT want to give feedback, and I think I'll bypass it.
The old way of giving feedback was much more adaptable and fair IMO. This new way, where you (seller) has only two choices: Positive and Report Buyer.
What happened to NEUTRAL?
How about using a STAR system instead of positive and Report Buyer?
5 stars means the buyer paid and was a pleasant customer.
1 star means the buyer was a problem.
AMZ has a star system and I don't know why EB can't do the same.
07-04-2024 07:50 AM
Yes, bypass it. Everyone else does and has for over a decade (22% avg left).
Does Target or Walmart have a 'star' system?
Do they put a picture of nasty customers in the window and ban them?
07-04-2024 07:55 AM
We haven't had the ability to give anything other than positive since around 2008.
07-04-2024 07:59 AM
I’m unable to leave any feedback on the app. It simply doesn’t work at all.
07-04-2024 08:10 AM
I don't like it at all!
It was already hard to get a buyer to leave feedback. This new version is just going to make even harder.
07-05-2024 05:37 AM
I hate it too. Left my dislike of it to eBay several times.
I think those writing the software are at best casual sellers on eBay or likely don't sell at all.
BRING BACK THE OLD VERSION
07-11-2024 01:08 PM
I am a seller, but I'm also a buyer. It takes FOREVERRRRRRR to leave a lot of feedback at once! And it doesn't tell you when you purchased the item and when it was delivered like before. No more "did this item arrive on time?" with the date beside of when it was delivered. I don't want to go to each item and check. Ugh. The new redesign sucks!
07-11-2024 01:37 PM
The whole point of the feedback to a buyer is that Ebay won't allow ANY negative or neutral feedback to a buyer. On the other hand, they encourage negative or neutral feedback to sellers, and will do nothing, even if the feedback is clearly extortionary lying (I know, I have such feedback currently. My first negative in 22 years of selling high value antiques and collectibles.)