After 24 years on Ebay selling fine antiques, I finally ran into a
scamming buyer. They have left me a horrible review full of lies -- my
first negative in 24 years -- which Ebay says I can do nothing about. I
have always allowed returns, and if an i...
I have now contacted CS twice by phone, and received two emails that
directly contradict what the CSR told me on the phone. I received a
"seller defect" because eBay says I shipped an item late. The item sold
Dec. 26 and was shipped January 3. The fa...
A final update on this case. The Buyer never used the supplied return
label so in a few weeks it expired (and I was never reimbursed for the
$19 cost). Ebay then found in my favor and refused to refund the Buyer
anything. The Buyer then took out a ch...
The whole point of the feedback to a buyer is that Ebay won't allow ANY
negative or neutral feedback to a buyer. On the other hand, they
encourage negative or neutral feedback to sellers, and will do nothing,
even if the feedback is clearly extortion...
How can something be "counterfeit" if it has no identifying labels, the
seller is completely upfront about its lack of progeny or provenance,
has received no customer complaints, and the same item, also without
original branding, is being sold on Ama...
In fact, within three business days of the buyer's complaint I did
accept the return and supplied a return shipping label, at my expense. I
am anxious to get these fine sterling pieces back -- the underlying
price of silver is now worth more than the...
I package items like this wrapped with layers and layers of bubble wrap,
then put the items in a sturdy box padded with peanuts. I've been
shipping this exact way for over 20 years, with no damage EVER alleged.
From the buyer's photograph, it is clea...
