@chpgts wrote:yes, I had a refund on a sale because the buyer changed their mind and cancelled the order. I not sure what happen but the math was not correct and I never received the fee credits. I called CS and a week later received the fee credit which should have $3.78 but was only $3.04. I was not going to subject myself to the persons at the CS for $.74 but their was something very odd about the whole thing.
Any tax should be based on the refund to be given in the appropriate amount. Not sure why/how it would be more than applicable. When you go to your summary page you should be able to see a break down of the refund. Does the transaction involve a foreign currency conversion? This can also affect a refund. The 30 cent transaction fee would not even be in play because that doesn't get refunded.
eBay has always been poor on the concept of itemizing and totaling. At the beginning of MP implementation on dot ca eBay was adding tax to each line vs the transaction total. (The process/display changed several times during the first 3 or 4 months of MP). Due to rounding every line got rounded up. Only a penny per line but those pennies add up over millions of transactions. This was not even a consideration when you got an itemized invoice at the end of the month. It is better now but was anyone ever credited for that issue? Most likely not.
A new variation as follows:
In reviewing a current random transaction seeing the following math. The upper lined item totalling is correct. Not really sure how 0.2365 (5 % tax) gets rounded up to .25 to make the 4.98 total but magically it does. Did the Ebay calculator operator have too much to drink? The math should always be correct.
-Lotz
