cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ebay refunds

Is any one else having problems with ebay miscalculating refunds?

 

Message 1 of 17
latest reply
16 REPLIES 16

Re: Ebay refunds

I just looked at last refund; customer paid $129 for item plus $20 shipping and $11.87 Tax.

 

I refunded only the $129 (was remorse- no shipping refund) and the 'refund shows as follows'

 

Refund $129

Fees Refunded (to me) <$17.70>

Total I REFUNDED- $111.30

 

Tax was NEVER shown on ANY part of the refund; but I know the customer got their $129 for the refund plus the $11.70 tax they paid (or a large portion of minusing the shipping cost)

Message 16 of 17
latest reply

Re: Ebay refunds

All of that is very interesting but there is still a problem. Here are the details of the order:

  Original   Refund  final order 
 items               17.17                      17.17
 Shipping               18.80                 13.80                       5.00
 sub total               35.97                      22.17
 Tax                 2.16                   0.83                       1.33
 total               38.13                 14.63                     23.50
 tax %                 0.06  
 fee                 4.88                   1.76                       3.12
    
 due me               31.09                      19.05

 

Ebay then said the amount due me was $18.32.  The problem as you can see is that they didn't reduce the tax.  As some have pointed out the seller doesn't pay the tax but the buyer does. However, the tax is part of the final value fee calculation.   I might point out that this was not a problem with PayPal. 

Message 17 of 17
latest reply