Done with eBay

[ib_tooler]

Sold on eBay for around 5 years. I'm done with being scammed by buyers. Done with eBay's policy of always supporting the buyer, no help for sellers. I have had buyers return their old part (easily verified with pictures) and say it was the part I sold them.  Happened more than once. I've been scammed several times in many different ways.  And eBay won't even talk to you.  Ebay just not worth the trouble anymore. Guess my leaving eBay won't hurt the billionaire owners too much but at least I don't have to contribute to their obscene pile of money any longer.

[inhawaii]

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@adamcartwright wrote:

@inhawaii 

The reason OP has encountered more scammers is probably due to selling in the high risk category of appliance parts. It's an old scam to trade the old broken part for the new one, and I've heard similar complaints from sellers of car parts and computer parts, as well. 

Certain goods open sellers up to greater risk.

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 Makes sense.

[isaiah53-57]

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@luckythewinner wrote:

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@ib_tooler wrote:

If you are able to factor in the huge amount of scammers on eBay to your pricing and profitability then so be it.

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I have no idea how many scammers are on eBay, but they do not seem to be equally distributed among sellers. Some of us simply do not encounter scams, so there really is nothing to factor in. 

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So I'm wondering something...

Why is it you see the same posters saying they dont have a problem with scams or thievery most every opportunity they get when the reason has been laid out to them countless times in the past?

Scammers simply dont seek out $20 Bags of Hard Pineapple Candy or $15 Leatherman Logo T-shirts or  $10 Microfiber Cloth Dusters...

Try listing some Nike Air Jordan's - high-end Lego Sets - iPhones - Laptops - Rare Video Games - etc etc etc

to get a better idea of what theft is like on this site - They likely wouldnt do it, because even though they post constantly about the looooooow risk of theft here, if they had these items to sell, it wouldn't be here I'm sure...

So really, why is it then, that they continue to post the near verbatim endorsement of the sites looooooow theft? - Well it can really be for one of only 2-3 reasons... Most here can figure out what they would be without me having to continue plucking away at this keyboard...

[stuff4divas]

@ib_tooler  it looks like u'v had at least a few hundred successful sales. how many of them were u scammed by?

getting scammed is not a fun experience, but if it only happened a few times in 15 years, then u r doing good.

maybe look into the free returns policy where u can deduct up to 50% of the item if u receive it back damaged or different than when sent.

here is the link to read if u r still interested to continue selling on eBay> https://www.ebay.com/help/policies/member-behavior-policies/condition-returned-items-policy?id=4763

[pdxcyclebroker]

Top comment right here 👏🏻

[inhawaii]

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@isaiah53-57 wrote:

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@luckythewinner wrote:

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@ib_tooler wrote:

If you are able to factor in the huge amount of scammers on eBay to your pricing and profitability then so be it.

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I have no idea how many scammers are on eBay, but they do not seem to be equally distributed among sellers. Some of us simply do not encounter scams, so there really is nothing to factor in. 

---

So I'm wondering something...

Why is it you see the same posters saying they dont have a problem with scams or thievery most every opportunity they get when the reason has been laid out to them countless times in the past?

Scammers simply dont seek out $20 Bags of Hard Pineapple Candy or $15 Leatherman Logo T-shirts or  $10 Microfiber Cloth Dusters...

Try listing some Nike Air Jordan's - high-end Lego Sets - iPhones - Laptops - Rare Video Games - etc etc etc

to get a better idea of what theft is like on this site - They likely wouldnt do it, because even though they post constantly about the looooooow risk of theft here, if they had these items to sell, it wouldn't be here I'm sure...

So really, why is it then, that they continue to post the near verbatim endorsement of the sites looooooow theft? - Well it can really be for one of only 2-3 reasons... Most here can figure out what they would be without me having to continue plucking away at this keyboard...

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I don't think i've ever taunted the sites low theft/scam rate, just my own.

I agree with you that since I sell low dollar items, that I might not be as susceptible to theft/scams.

[fashunu4eeuh]

Sorry for your frustration. I looked at the listing of the buyer who left the neg, #153810710328. The Completed listing stated the sale was yesterday, July 22 at 6:18pm. Is that correct? Exactly when did this buyer expect to receive it? Overnight?

One way to deal with bogus return claims is to offer returns. I read the blurb you include in your description about no returns no-how-no-way. That is akin to shooting oneself in the foot by practically inviting an unhappy buyer into opening a fraudulent Money Back Guarantee case.

I have few returns. My usual practice for many years is to offer free returns, so there is no reason for a dissatisfaction issue to cause a buyer to open a fake NAD (Not As Described) claim. I do this specifically to protect my account. Offering Free returns is not for everyone, but with the way eBay is currently set up, having some kind of buyer-friendly sales terms makes sense.

There is no fighting off returns on eBay.

[a_c_green]

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@fashunu4eeuh wrote:

Sorry for your frustration. I looked at the listing of the buyer who left the neg, #153810710328. The Completed listing stated the sale was yesterday, July 22 at 6:18pm. Is that correct?

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No, that's when the listing was ended by the seller. The only recent sale of that fuse (there were two sales in total) was back on July 13th.

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@fashunu4eeuh wrote:

One way to deal with bogus return claims is to offer returns. I read the blurb you include in your description about no returns no-how-no-way. That is akin to shooting oneself in the foot by practically inviting an unhappy buyer into opening a fraudulent Money Back Guarantee case.

I have few returns. My usual practice for many years is to offer free returns, so there is no reason for a dissatisfaction issue to cause a buyer to open a fake NAD (Not As Described) claim. I do this specifically to protect my account. Offering Free returns is not for everyone, but with the way eBay is currently set up, having some kind of buyer-friendly sales terms makes sense.

There is no fighting off returns on eBay.

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It is indeed common practice that electrical parts are non-returnable. I've bought enough of them to see that it's a common policy among sellers of appliance parts, auto parts and such, though I know that does conflict with eBay's policy that a Not As Described claim trumps a non-returnable policy. (Our local appliance parts outlet makes you initial the sale receipt to acknowledge that you will not be allowed to return a furnace ignitor, for example.) You have to decide whether it's worth that risk to sell on eBay.

[itsjustasprain]

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@kennys-kollectibles wrote:

For those that believe the post office will whilly nilly pay off insurance claims because they lost

an item are sorely naive.  

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I think you are lumping together missing mail claims with damage claims. The PO definitely pushes back on damage claims because they can argue that the package was not properly secure enough to protect the item inside. (And from what I have seen of the trashy packaging that people in line at the PO are trying to mail I would say that in many cases they are right.)

But missing mail claims are hard for them to defend because tracking shows where the package was last seen and it was in their hands at the time it disappeared.

[brightlightbookseller]

Selling low dollar items probably does reduce the risk of scams, but then again, I don't recall us being scammed in the time I've worked for this company (the eBay account predates my time with the company, so it's possible it happened before my time here), and we sell some very expensive items sometimes.  Knowing how to use the tools given to us and follow eBay policies to the letter definitely reduces the chances of a scam.

[stainlessenginecovers]

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@a_c_green wrote:

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@fashunu4eeuh wrote:

Sorry for your frustration. I looked at the listing of the buyer who left the neg, #153810710328. The Completed listing stated the sale was yesterday, July 22 at 6:18pm. Is that correct?

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No, that's when the listing was ended by the seller. The only recent sale of that fuse (there were two sales in total) was back on July 13th.

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@fashunu4eeuh wrote:

One way to deal with bogus return claims is to offer returns. I read the blurb you include in your description about no returns no-how-no-way. That is akin to shooting oneself in the foot by practically inviting an unhappy buyer into opening a fraudulent Money Back Guarantee case.

I have few returns. My usual practice for many years is to offer free returns, so there is no reason for a dissatisfaction issue to cause a buyer to open a fake NAD (Not As Described) claim. I do this specifically to protect my account. Offering Free returns is not for everyone, but with the way eBay is currently set up, having some kind of buyer-friendly sales terms makes sense.

There is no fighting off returns on eBay.

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It is indeed common practice that electrical parts are non-returnable. I've bought enough of them to see that it's a common policy among sellers of appliance parts, auto parts and such, though I know that does conflict with eBay's policy that a Not As Described claim trumps a non-returnable policy. (Our local appliance parts outlet makes you initial the sale receipt to acknowledge that you will not be allowed to return a furnace ignitor, for example.) You have to decide whether it's worth that risk to sell on eBay.

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A 10c sticker going across the plastic bag that you 'put'  the item in-that states:

"Not Returnable/Not Refundable if this seal is broken" 

then, of course, you state 'no returns' on ebay

Yes, the VERY few that know the 'Not As Described' trick will be few and far between, most seeing that sticker will ether 'think twice' before opening or go in knowing what they are getting in to and will NOT attempt to 'return' if that didn't 'FIX' their problem. Probably lowers that chance of NAD by 90%, as MOST people are honest. 

Again, I did say MOST.

Then, the 'buyer' can 'message' the seller stating 'I didn't open the package- can I return' and the seller can then decide.

Again, it will STOP a good portion of 'returners' that are doing nothing but using that Electric, Car, Appliance part to 'test' their fix. 

[dolcetreasures]

When I started selling in 2016 on my main account, I was selling streetwear. It was as bad as you can imagine it to be. It all depends on what you’re selling and who the target audience is. 

[adamcartwright]

@itsjustasprain 

@kennys-kollectibles 

I'm going on one month now of awaiting a decision on my appeal of a USPS decision denying my insurance claim for a package delivered to the wrong address.

To support my claim, I had  submitted a letter from the USPS supervisor admitting they delivered the package to the wrong address and were unable to get it back.

The USPS doesn't seem eager to resolve these legit lost mail claims in favor of the insured, IMO.

[itsjustasprain]

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@adamcartwright wrote:

@itsjustasprain 

@kennys-kollectibles 

I'm going on one month now of awaiting a decision on my appeal of a USPS decision denying my insurance claim for a package delivered to the wrong address.

To support my claim, I had  submitted a letter from the USPS supervisor admitting they delivered the package to the wrong address and were unable to get it back.

The USPS doesn't seem eager to resolve these legit lost mail claims in favor of the insured, IMO.

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While I think you have a fair claim for refunding this is not really a Missing Mail claim. The USPS messed up in a completely different way in your case. The mail was not lost along the way but delivered to the wrong address. I do think they owe you for their mistake but I would not rely on making this a missing mail claim.

Anyone you can ping to coax them into action? If it has been one month of silence already I would not want to rely on anything further happening soon without some kind of extra push. Good luck.

PS - I know this sounds really old-fashioned but have you tried contacting your congressman or other local representative? Some of them here in Chicago seem to specialize in putting pressure on their local PO to improve the deliveries.

[luckythewinner]

Why is it you see the same posters saying they dont have a problem with scams or thievery

This may be a case of imprecise terminology. In my case I do not mean that scams and thievery are not "an issue" or that they do not exist. I do not condone them or deny that they exist. I am simply saying that I do not encounter them so they are not an issue for me.

Try listing some Nike Air Jordan's - high-end Lego Sets - iPhones - Laptops - Rare Video Games - etc etc etc

to get a better idea of what theft is like on this site

I want to avoid scams and thievery, not rush toward them. I have no desire to "get a better idea of what theft is like". In fact, I am happy that I have no idea how bad it is in those categories. That is exactly why I am constantly adjusting my business model and avoiding the problematic categories that you mentioned.

[bhurac]

Sadly, to summarize in short, eBay doesn't care. They have too much money, and don't want to be bothered by anything, accept for what makes the problem go away the fastest! I've come to this conclusion with my own struggles with eBay, and their unwillingness to resolve anything, which includes reaching into the victims pockets for more money! Best of luck in the future for you buddy. Hopefully a rival platform will someday emerge, and they will take their customer service priorities to a place where eBay should of been already