mam98031 • Volunteer Community Member • Buyer/Seller since 1999
@mrosurplussales wrote:Absolutely hand delivered within the advertised handling time.
Seems a sure fire way to get there sellers Below standard: and have to pay an extra 5%
If your post office is not scanning packages as they are received, you need to take that up with your local post master. They are the ones that have to fix your local issue.
@mrosurplussales wrote:An absolute bold faced lye.
Late deliveries this holiday season will not impact your seller performance rating
There is no such thing as a "late delivery" defect.
As long as the seller ships within their stated handling time and the package gets scanned within that window, the seller will not get a defect for a late shipment.
Now if your packages are not getting scanned by your carrier, then of course you have a problem that needs to be resolved with your carrier.
Sellers have three ways in which to avoid the Late Shipment Defect.
1. The package is scanned received by your carrier during your handling time stated on the listing purchased from.
OR
2. The package gets received within the ETA window stated on the purchase.
OR
3. The buyer leaves FB for the seller and checks the box saying the item was received on time.
It is ANY ONE of the three ways, NOT all three.
@mrosurplussales wrote:Absolutely, I see.
Multi national corporations, representation goes on vacation.
Leaves customers hanging during the holiday season.
Absolutely understandable.
Love to do more business with more companies like this one.
You should be aware that Brian is NOT the only customer service employee at Ebay, right!!!
