@Anonymous wrote:
@holidayshopper201 wrote:
@Anonymous wrote:
@kates-of-mequon wrote:
Has anyone seen this new layout for listings? I have a button on my last listing called 'click button to view entire description'.
There is a completely blank screen unless one clicks that button. There is NO description of the item for sale until you click this button and then the description opens in a separate window.
What is this all about - an I in a test group?
Yes, we are currently conducting a temporary test that is focused on simplifying and improving the buying experience. The experience you are seeing is how all buyers are currently accessing item descriptions when they use our mobile apps. We are exploring buyer experiences when the buying process is consistent across all devices and screens.
From a buyer's point of view, I HATE IT!
Buyers DO NOT like this experience.
As I've already posted, browsers have built in pop-up blockers for a reason - people HATE pop-ups! Who at eBay thought this was a good idea? It's inefficient and inconvenient. And those are the kindest words I can use.
Please, please don't do this to the computer version of the site.
Now, how do I opt-out??
As a buyer, you may be able to opt out by clearing your cookies or changing your browser or device. Users who are selected for the test are selected randomly, so by clearing your cookies or using a different browser or device, you'll be randomly assigned or not assigned to the test.
If you have feedback on the new design, you can click on the "tell us what you think" link beneath the item description button.
Jeff, my buyer and seller account is in this beta. From what i found out this has been going on for a month and has 2 weeks to go.
How do you think it is fair that i should take a financial hit for the entire test while others dont have to expeiriance this loss of revenue like myself.
I started seeing lots of listings as a buyer without descriptions for the past 2 weeks now. I did not discover this until today.
I can imagine what potential buyers are thinking of me as a seller and what is happening to me as a seller right at this moment.
1. Buyer thinks i am lazy not putting in a description. Potential future business loss and loss incurring right now because of it.
2. Buyer writes to me asking about things that are in description, i think buyer just isn't reading the description, i tell them to read description.
Buyer thinks i am a jerk and does not bid or buy item. Potential future business loss and loss incurring right now because of it.
3. I do all this work setting up my terms and my detailed description only to have it hidden.
4. I have had 3 buyers tell me they did not know they were in a test until i told them and this is just today. They also have not bought from these sellers who have a hidden description and have passed over items with what they think is no description. How do you expect them to know this without telling them????
5. No notice to buyers on this Beta, they have no clue as to push this link to see a description, it took me 2 weeks to notice. They may never notice and then beta is done. Buyers will think less of me as a seller.
6. As a seller i did not know ALL my items were in a test until i looked at my items as a buyer. No notice to sellers. Is that because your team KNEW this was going to cost them financially? How did you choose which sellers would incure a financial loss?
7. Because now that my reputation is being tarnished that it appears i dont put in item descriptions and because i KNOW this is costing me financialy, i would like to know how i will be compensated for the loss of revenue this is costing me right now??
