@tommy50607 wrote:
I want to cancel an order that is going to cost significantly more than I thought to ship, to the point it makes no sense to sell it. If I do this is there any fee from ebay? WIll I get a penatly or defect from ebay? Will final value fees be refunded? Will paypal refund all fees? If I get a defect how does will that affect my acount if I only sell a few things at a time?
If I do this is there any fee from ebay?
No fee from eBay.
WIll I get a penatly or defect from ebay?
Yes, you will get a defect ... defects will cause you problems with eBay, and you want to avoid them at all costs. Personally, I would ship the item at a loss before taking a defect ... I've taken losses a couple of times when I was out of stock of an item, choosing to drop-ship or buy from another seller. Defects, such as a failed sales transaction, also cause buyers to turn sour on eBay. You are hurting all of us when you purposefully treat a customer poorly.
Will final value fees be refunded?
Yes.
Will paypal refund all fees?
You will get back all but 30 cents.
If I get a defect how does will that affect my acount if I only sell a few things at a time?
Defects are very bad.
- You run the risk of being put into the "below standard" category if more than 2% of your transactions are defective. When this happens, your fees jump from 10% to 14%, and anything you try to sell will be further down in the listings ... eBay will purposely obscure you because it wants to put good sellers in front of buyers.
- Too many defects (not sure the number) and your selling privileges will be suspended.
- The buyer can leave you negative feedback.
- No one knows, specifically, how the search algorithms at eBay operate. But, if a person shows poor customer service, then it is generally thought that your items for sell will not be as visible as would better sellers. Will this happen with one defect? I don't know ... but it might.
