Can eBay Support Unlock the X4 Restriction?

[esim_smart]

When creating variations, it looks like there's an X4 restriction.

If I contact eBay support, can they unlock it? Has anyone had experience unlocking it?

If so, could you share the conditions or requirements?

[stainlessenginecovers]

No- support can't do anything (although they will tell you they did/can). 

[iamalwaysright]

What’s X4?

[esim_smart]

It’s about the restriction that the price of variations must stay within four times the price of the cheapest variation.

For example, if the cheapest variation is $1, you can only create variations up to $4.

It seems that some sellers don’t have this restriction.

[iamalwaysright]

Oh. Yea I recall this restriction/policy when it was first implemented. I never bothered to follow up with it because I adjusted all my pricing to follow that policy when ebay didn't allow me to revise those listings once I fell in line. I just assumed it's still in play for everyone. Can you show some listings that violate this policy/restriction?

I see the value of having this set up and I don't see any real reason why a CS would remove that restriction for any seller. What reason would you want it removed for you?

[mcdougle4248]

@iamalwaysright 

Here is an example:

ETA: I am not sure it is a policy violation, though years ago eBay Community staff recommended using the 4X calculation when creating variation listings. 

[mam98031]

@mcdougle4248 

IDK that it is actually a policy.  At least I can't find on that says that.

I went into one of my Variation listings I I change pricing on one of the times to about 12x the other items on the listing and it took the revision just fine.  No messages from Ebay either.

[mcdougle4248]

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@mam98031 wrote:

@mcdougle4248 

IDK that it is actually a policy.  At least I can't find on that says that.

I went into one of my Variation listings I I change pricing on one of the times to about 12x the other items on the listing and it took the revision just fine.  No messages from Ebay either.

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You may be correct about it being an actual policy. Years ago, IIRC Community staff Trinton, said that the highest-priced item in a variation listing should not be more than 4 times the price of the lowest-priced item in the same listing. It sure might be just a recommendation.

[mcdougle4248]

@mam98031 

I edited my post to reflect a recommendation for pricing 😀

[iamalwaysright]

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@mam98031 wrote:

@mcdougle4248 

IDK that it is actually a policy.  At least I can't find on that says that.

I went into one of my Variation listings I I change pricing on one of the times to about 12x the other items on the listing and it took the revision just fine.  No messages from Ebay either.

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Back when they first introduced it and some of my variations were more than 4x the price, the system would give me a red text error not letting me move forward with my revision until my prices were less than 4x the lowest price.

I you're probably right that it wasn't really an official policy, but it was something ebay just included into their programming without notice. It was more than just a recommendation since I got those errors. I never found out if it was site wide or not. But as mentioned earlier, I have no idea what state that "guideline" is in now ever since I followed suit way back then.

[iamalwaysright]

I miss Trinton.

[mcdougle4248]

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@iamalwaysright wrote:

I miss Trinton.

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Yeah, I miss him too! 

[mam98031]

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@iamalwaysright wrote:

I miss Trinton.

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And Tyler.

Our current community team is really good too, so no shade on them.  We just had these guys a long time and they were great.

[iamalwaysright]

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@mam98031 wrote:

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@iamalwaysright wrote:

I miss Trinton.

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And Tyler.

Our current community team is really good too, so no shade on them.  We just had these guys a long time and they were great.

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Agree. And Brian too. At least I have comfort in believing that they are likely totally crushing it in their own current respective paths.

[mam98031]

As far as I know, Tyler and Trinton still work for Ebay, just in different section.  I'm honestly not sure about Brian.